Senior Manager, Infrastructure Core Services
Senior Manager, Infrastructure Core Services
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$ 164000 - 205000
1 Vacancy
Job Description
Summary
We are seeking an experienced and highly motivated Senior Manager of Core Infrastructure Operations to lead our dynamic team in managing optimizing and enhancing our cloud and on-premises hosting environments. The ideal candidate will possess a deep understanding of Cloud technologies Infrastructure and Operating Systems management Backup and Recovery operational best practices and demonstrated cross-functional skills in a matrixed environment.
This role is critical in ensuring the reliability scalability and security of our IT environment supporting our business objectives and driving innovation. The Senior Manager will be responsible for maintaining robust solutions optimizing system performance and streamlining operations with automation to improve efficiency.
This position requires a strong collaborator people manager and strategic thinker who can balance day-to-day operational capacity delivery and forecasting needs while ensuring critical systems remain resilient scalable and aligned with evolving business needs.
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Responsibilities
- Lead the development and execution of technical strategy for the enterprise.
- Direct and coordinate all aspects of information technology infrastructure and architecture and establish priorities for systems design implementation and maintenance to maximize organizational performance.
- Provide oversight of data center and cloud operations end-user compute and directory services and unified communications technology while approving the initiation completion and changes to infrastructure projects.
- Provide leadership and set direction for all infrastructure technologies across a blend of co-located on-prem and cloud environments (design projects and operational matters). Ensure that the NYPA Infrastructure remains leading edge and meets all business requirements.
- Provide technical strategic and operational assistance to NYPA sites for infrastructure technologies so that NYPA sites remain in-line with enterprise technology goals and standards.
- Design develop and implement substantive guidance procedures and standards for service management capital and O&M planning infrastructure development testing and deployment efforts with primary focus on ITs technical services. Ensure that the required Service Level Agreement quality and budget parameters are in-line with the values defined by management for each production customer.
- Plan prepare establish and monitor components of the IT Infrastructure Capital and O&M budget including building the business case and providing cost/benefit analysis for technology investments. Approve and/or recommend for approval equipment hardware software systems services and other related items as applicable to install or maintain technical services.
- Manage employees by establishing annual performance goals allocating resources assessing annual performance and determining individual merit incentive and/or promotional increases. Supervise and provide leadership coaching guidance training career counseling and staff development
- Work with staff members and other business units at remote NYPA sites to achieve infrastructure goals and objectives
Knowledge Skills and Abilities
- Demonstrated capability to drive complex infrastructure projects to successful completion and manage department and project budgets and funding
- Results-oriented with ability to lead the team in building and managing the next generation infrastructure solutions.
- Establish plan and administer the overall goals and direction for the infrastructure team
- Oversee and drive the implementation of key IT/Business infrastructure initiatives
- Establish and maintain strong partnerships with key technology vendors
- Interact with key IT/business stakeholders to proactively identify business problems that can be addressed with innovative technology solutions
- Develop strategic direction and long-term roadmap for NYPAs datacenters
- Develop business continuity strategy for support of critical applications to meet required SLAs
- Develop and manage the Infrastructure group annual budget and project budgets
- Assess the relative impact of industry trends to current and future infrastructure needs within NYPA
- Develop a model that keeps the NYPA Infrastructure team on the leading edge of innovation and adaptation of technology
- Provide technical strategic and operational assistance to NYPA sites for infrastructure technologies so that NYPA sites remain in-line with enterprise technology goals and standards
- Excellent interpersonal oral/presentation and written communications skills in both technical and non-technical language. Ability to effectively communicate with varying levels of management and staff in both the Business Unit and in IT.
Education Experience and Certifications
- Bachelors Degree. Business Information Management or a related field preferred
- Minimum 7 years managerial experience with information systems and significant demonstrated technical skills in data center and cloud operations network equipment and protocols and telecommunication technology preferred.
- Experience leading technology projects and driving them to a successful completion on time
- 3 years experience successfully leading motivating and building a technology engineering and operations team preferred.
Physical Requirements
- May be required to take trips to NYPA facilities to address issues. May be required to travel overnight to NYPA facilities.
- May be required to travel to NYPAs hot-site as part of NYPAs Disaster Recovery/Business Continuance Hot-Site procedures.
The New York Power Authority is committed to providing fair competitive and market-informed compensation. The estimated salary range for this position is: $164000 - $205000. The salary offered will be determined based on the successful candidates relevant experience knowledge skills and abilities.
The New York Power Authority and Canal Corporation believes that diversity equity and inclusion drive our success and we encourage women people of color LGBTQIA individuals people with disabilities members of ethnic minorities foreign-born residents and veterans to apply. As an equal opportunity employer NYPA/Canals is committed to building inclusive innovative work environments with employees who reflect communities across New York and enthusiastically serve them. We proudly celebrate diversity and do not discriminate based on race/color creed/religion national origin citizenship or immigration status age disability military status gender/sex sexual orientation gender identity/expression pregnancy and related conditions familial/marital status domestic violence victim status predisposing genetic characteristics arrest/criminal conviction record or any other category protected by law.
NYPA/Canals will also provide reasonable accommodations during the hiring process related to candidates disabilities pregnancy-related conditions religious observances/practices and/or domestic violence concerns. To request an accommodation please email.
Required Experience:
Senior Manager
Employment Type
Full Time
