Assistant Manager L & D
Assistant Manager L & D
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Job Description
ThisisWorldline
We are the innovators at the heart of the payments technology industry shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world in every part of commerce. And just as we help our customers accelerate their business we are committed to helping our people accelerate their careers. Together we shape the evolution.
The Opportunity
As an international company undergoing a major transformation and experiencing rapid growth we place significant emphasis on the growth and development of our line with this we are currently seeking a Project Manager-Learning Operation to join our team in partnership with the Global People Development team (PDE) the candidate will play a crucial role in the establishment of a global learning competence center and the coordination of learning projects across the organization. You will collaborate closely with HR communities subject matter experts and other stakeholders to identify learning needs develop learning solutions and successfully implement these solutions within the company.
Day-to-Day Responsibilities
- Contribute in roll-out of service delivery as per the ITIL process model for Learning operations/ supportservices (SLAs etc.)
- Be a champion for SAP SuccessFactors-related queries within the team ensuring that learning content is created maintained and tracked efficiently within the system.
- Ensure efficient delivery of LMS based services; catalogue management course management retiring/clean-up of learning content LMS administration users training and support learning hours related services etc.
- Managing the deploymentof complex learning activities that involvemultiple providers and learner cohorts
- Work alongside training coordinators in the countries to help them to deploy learnings activities.
- Collaborate with learning content providers to contribute to deploy an engaging and impactful learning portfolio including eLearning instructor-led training and virtual learning environments.
- Develop and deploy learners feedback/evaluation of curriculum and courses. Ensure timely corrective actions towards continuous improvement.
- Assist in ensuring a smooth transition (receiving knowledge transfer) from the outgoing learning operations service provider andstreamlining service delivery to the countries from India.
- Contribute towards i.e. promotion adoption engagement and onboarding of countries in the new service/support set-up.
- Support in delivery of globallearning projectssuchasglobal mandatory training campaign collective need identification Internal trainer Communities etc.
- Deploy skill-based learning paths on LMS/SuccessFactor under the guidance of Lead - learning operations
- Maintain databases for various learning processes.
- Manage operational KPIs and report monthly progress to the Head of Learning. Ensure connection with HR Analytics team for generation of smart reports.
Who Are We Looking For - Asst. Manager Learning
We look for people who can drive positive change step up and show whats next people with passion can-do attitude and a hunger to learn and practice this means:
- Bachelores/masters in business administration Human Resources Engineering or related field.
- 8-10 years of experience managing learning and development COE with a demonstrated track record of running learning operations preferably in IT company.
- Location-Pune
- Proficiency with the SuccessFactors SAP LMS is essential. Certification would be a plus.
- Team-oriented mindset capable of both working collaboratively and independently with minimal supervision when necessary.
- Good service delivery experience desirable.
- Excellent English communication skills with the ability to communicate effectively with stakeholders at all levels of the organization.
- Strong leadership with the ability to develop team members.
- Proficient in O365 ( MS-Office MS Teams etc.) Good to have understanding of MS powerapps etc.
- Experience in content authoring tools and Instructional design would be a plus.
- Home working possible as per India HR policy - working time : European service window
Shape the evolution
We are on an exciting journey towards the next frontiers of payments technology and we look for people with passion can-do attitude and a hunger to learn and grow. Here youll work with ambitious colleagues from around the world take on unique challenges as a team and make a real impact on the society. With an empowering culture strong technology and extensive training opportunities we help you accelerate your career - wherever you decide to go. Join our global team of 18000 innovators and shape a tomorrow that is yours to own.
Learn more about life at Worldline at
We are proud to be an Equal Opportunity employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as an individual with a disability or any applicable legally protected characteristics.
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Required Experience:
Manager
Employment Type
Full-Time
