drjobs Technical Support Engineer العربية

Technical Support Engineer

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1 Vacancy
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Job Location drjobs

Cairo - Egypt

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Description
  • Youll be monitoring the Datacenter for our organization (network platform and applications on 24/7)
  • Responsible for providing the first level of resolution in troubleshooting network and software issues of all company regions and coordinate with second level support to fix the problem.
  • Monitoring and Checking KPIs
  • Troubleshooting windows Linux and network (VPN) issues.
  • Have a good knowledge of IIS Tomcat & apache applications
  • Can work with different tasks in a smooth and effective way.
  • Handle different requests using a ticket system or e-mail.
  • Deliver the knowledge needed to the customers in a simple way


Requirements
  • Bachelors degree in computer science.
  • Must be fresh graduate or up to two years graduation
  • 0-2 years of experience in a similar position.
  • Must have Very Good command of English.
  • Previous experience with Linux Windows administration MSSQL administration.
  • Flexible and can work under pressure.
  • Preferable to have RHCSA RHCSE
  • Good knowledge MCSA MSSQL and IIS Administration.
  • Good knowledge MSQL Tomcat Apache
  • Strong communication and customer service skills.

Employment Type

Full Time

Company Industry

Key Skills

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