Customer Strategy Lead, Sales Excellence
Customer Strategy Lead, Sales Excellence
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Job Description
A Career at HARMAN
As a technology leader that is rapidly on the move HARMAN is filled with people who are focused on making life better. Innovation inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together youll discover that at HARMAN you can grow make a difference and be proud of the work you do every day.
Introduction: A Career at HARMAN Automotive
Were a global multi-disciplinary team thats putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive we give you the keys to fast-track your career.
- Engineer audio systems and integrated technology platforms that augment the driving experience
- Combine ingenuity in-depth research and a spirit of collaboration with design and engineering excellence
- Advance in-vehicle infotainment safety efficiency and enjoyment
About the Role
As part of the Sales Excellence & Growth Pillar team you will be responsible for helping to develop a a high-quality Sales Strategy for our Automotive Division and our regional sales teams. This includes analyzing the automotive and adjacent markets and creating frameworks and systems that enable our Customer Groups to create high quality regional customer and pursuit specific strategies that drive sales growth.
Sales Excellence responsibilities include conducting market opportunity and sales gap analyses providing actionable insights through sales and market data and evaluating the effectiveness of current strategies recommending areas of improvement and growth.
For this role you will work closely with our regional sales leaders to identify opportunities to grow sales and coach them to create strategies to realise those opportunities. Ultimately you will help increase the overall performance of our global sales teams and ensure they have the strategies and tools in place to achieve their goals.
What You Will Do
- Lead develop and coordinate Harmans customer strategy framework with our regional VPs and SVPs and Sales groups
- Coach Customer Groups Leaders (SVP VPs and Snr Directors) in sales and customer strategies
- Lead collaboration and alignment opportunities between global and regional sales VPs/SVPs SBU leaders and product teams
- Analyze sales data and conduct gap analysis providing executive management and sales teams with intelligence to make strategic and customer account decisions
- Maintain and lead Harmans War Gaming programme to improve pursuit strategies
- Support portfolio management with market insights and data
- Report on the impact of sales strategies and programs to Divisional Head of Sales and VPs
- Support the divisions 5-year and 10 years sales planning cycle with analysis and act as a key communication link between Customer Groups and Strategic Business Units
What You Need to Be Successful
- Degree in Business or related field
- At least 10 years of experience in B2B Sales/Commercial environments with specific experience in automotive or technology industries preferable
- All-rounder talent and leadership skills
- Experience in developing Corporate and Customer Account Strategy
- Data analysis acumen and in-depth automotive business understanding
- In-depth knowledge of the Harman product portfolio and the technology roadmap
- Excellent international network within Harman across all divisions
- Strong influencing and communication skills
- Ability to work at Executive level
Bonus Points if You Have
- International experience and understanding of different cultures
- Prior experience in the sale or program management of infotainment/audio telematics and/or connected service
- Ability to be flexible and adaptable in a fast-paced/high-pressure environment while always maintaining good customer and internal relations.
- Ability to assimilate information quickly efficiently and accurately from varying sources.
- Ability to take initiative while prioritizing and meeting deadlines.
- Tenacious but professional approach.
- Flexible with a high degree of determination and perseverance
What Makes You Eligible
- You have a high proficiency in working in English.
- Willingness to travel 30% of the time
- Willingness to work in a hybrid model
What We Offer
- Flexible work environment allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
- Access to employee discounts on world-class Harman and Samsung products (JBL HARMAN Kardon AKG etc.)
- Extensive training opportunities through our own HARMAN University
- Competitive wellness benefits
- Tuition reimbursement
- Be Brilliant employee recognition and rewards program
- An inclusive and diverse work environment that fosters and encourages professional and personal development
#LI-Hybrid
You Belong Here
HARMAN is committed to making every employee feel welcomed valued and empowered. No matter what role you play we encourage you to share your ideas voice your distinct perspective and bring your whole self with you all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training development and continuing education further empowering you to live the career you want.
About HARMAN: Where Innovation Unleashes Next-Level Technology
Ever since the 1920s weve been amplifying the sense of sound. Today that legacy endures with integrated technology platforms that make the world smarter safer and more connected.
Across automotive lifestyle and digital transformation solutions we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere from the music we play in our cars and homes to venues that feature todays most sought-after performers while our digital transformation solutions serve humanity by addressing the worlds ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands such as JBL Mark Levinson and Revel we set ourselves apart by exceeding the highest engineering and design standards for our customers our partners and each other.
If youre ready to innovate and do work that makes a lasting impact join our talent community today!
HARMAN is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or Protected Veterans status. HARMAN offers a great work environment challenging career opportunities professional training and competitive compensation. ()
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard torace religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
Employment Type
Full Time
