Technical Service Manager
Technical Service Manager
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Job Description
Canadian Water Savings a division of the ONIT group is at the forefront of water conservation and cost reduction in Canada. As the exclusive distributor of SMART VALVE we help businesses lower water expenses while promoting sustainability. With the support of our sister companies Ontario Wholesale Energy we deliver tailored energy solutions to over 32000 businesses leveraging 65 years of expertise in commodity management. Partner with us and be part of a dynamic team driving the future of water management in Canada.
Are you a technically savvy hands-on engineer with a passion for turning design into real-world performance Were looking for a Technical Service Manager to lead the execution validation and optimization of our Smart Valve installations across Canada and the U.S.
This is more than a management roleits your opportunity to own the technical delivery drive real sustainability outcomes and scale best-in-class engineering practices across a rapidly growing operation.
Youll act as the bridge between engineering and executionpartnering with client technical teams leading field operations and owning data-backed validation of water savings.
Why Join Us
- Make a real-world impact by reducing water waste and driving measurable sustainability outcomes.
- Work hands-on with cutting-edge efficiency technology in a dynamic fast-paced environment.
- Be part of a company that values innovation quality and purpose-driven growth.
What Youll Do
- Be the Expert: Serve as the go-to technical liaison for client engineers and internal teams earning trust through expertise and clear communication.
- Own the Field: Oversee installations conduct site assessments and ensure all work meets our highest engineering and quality standards.
- Set the Standard: Develop SOPs and best practices for consistent high-quality installations and troubleshooting across borders.
- Prove the Impact: Lead the measurement & verification (M&V) of water savings. Analyze pre/post data and adjust for occupancy production and seasonal variation to ensure defensible performance metrics.
- Train the Team: Develop training materials and upskill installers and field teams raising the bar across the board.
- Solve in Real Time: Provide responsive technical troubleshootingboth remotely and onsiteensuring smooth installs and lasting results.
What You Bring
- Bachelors degree in Mechanical Engineering (or related discipline).
- 5 years of technical project management or engineering experienceideally in fluid mechanics HVAC or plumbing systems.
- Practical knowledge of plumbing systems including threaded flanged and grooved piping.
- Strong collaborator with experience aligning diverse teams: sales field ops installers and clients.
- Excellent communication skillsyou can simplify the complex and inspire confidence.
- Proficiency in data analysis measurement & verification and statistical modeling.
- Highly organized with the ability to juggle multiple projects and priorities.
Apply Today!
Accessibility & Inclusion Matter to Us:
At ONIT we are dedicated to fostering diversity equity and inclusion believing that all employees play a role in upholding our values. We encourage individuals from various backgrounds perspectives and life experiences to join us in addressing the worlds toughest challenges. Ensuring accessibility throughout the job application process is a priority for us at ONIT. If you require reasonable accommodations due to a disability whether visible or not please reach out to us at and we will gladly assist you.
Required Experience:
Manager
Employment Type
Full-Time
