Is responsible for store opening/closing based on the shift.
Analyze and study report of Top selling SKUs and conduct floor walk with purchase to ensure availability visibility ensure Hygiene FIFO timely refilling proper display & correct price boards.
Conduct Daily briefing for SA along with floor officer department manager and for cashier packers along with cash officer.
Review the daily manpower availability and accordingly allocate staff & promoters to ensure smooth function of store.
Participate in weekly meetings and attend weekly briefing for security staff housekeeping staff and promoters.
Coordinate with 3P vendors purchase to ensure adequate staffing.
Track the daily KRAs for staff motivation & engagement.
Coordinate with vendors for preventive maintenance escalation of issues with maintenance team & help desk.
Supervise daily Perpetual Inventory and 10 item stock take do root cause analysis and identify problems suggest measure to reduce pilferage.
Ensure adherence to processes as per guidelines at receiving on the floor and at the cash point to control pilferage.
Monitor daily cash handover to bank and follow strong room process at opening closing.
Check the SRT register and ensure process is followed. Handle verify & follow-up on customer complaints and queries.
Supervise availability of Trolleys Baskets & bags for customer convenience and keep track of the trolley count on daily basis.
Study the process audit report and design & develop action plan and set systems & processes to execute the same to plug the gaps.
Implement the suggestions of Process Audit & Fire Safety Audit by providing guidance to team.
Check the Daily Task Book and ensure its implementation. Prepare a end to end plan with timelines for stock take coordinate with various functions delegate task monitor & follow-up to enable smooth stock take.
Lead & actively participate in the Emergency Response Team Fire Mock Drill (safety day).
Coordinate with maintenance team for Dry Run of critical equipment. Conduct On the Job Training for Junior /Floor Officers department managers. Ensure freshness availability & visibility of Top Selling Focus SKUs in noncore coordinate with category & execution for identifying slow/non moving SKUs implement mark down partial mark down write off.
Ensure quick check out during peak hours. Ensure proper Parking management and handle any issues related to it.
Preparing store for festivals & seasonal requirement in coordination with different functions. Identify & discuss opportunities for better space management in consultation with category SM AM.
Interacting with government official during their visit to the store and coordinating with relevant departments functions.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.