Company:ConnectWise
Role:Regional Account Manager
Location:London hybrid (3 days per week)
Language:English
WFH policy:Hybrid minimum 3 days/week in-office
Industry:IT Services / B2B SaaS
Product:Business management platform for MSPs including monitoring cybersecurity and automation tools
Size and functions of local team:EMEA Sales org overlay function supporting AMs/AEs; reporting to Darcey Hawker works closely with team lead Wills
Role description:Sales Enablement / Overlay Function:- No personal quotasupports EMEA sales team quota
- Works on escalations billing MRR adjustments cross-functional problem-solving
- Not customer successrequires commercial mindset and internal stakeholder influence
- Acts as business partner to AMs/AEs to free their time for outbound selling
- Exposure to contracts pricing Salesforce and internal ops
- Suited to future sales leaderstrack to team lead/management
Unique about the company (that you dont read online):- Unique overlay sales enablement functioncentral to revenue delivery
- Proven internal mobility path into leadership
- Close partnership between enablement and quota-carrying roles
Growth perspective (for the candidate in the role/company):- Strong pathway into team lead/sales management
- Broader exposure than traditional AM rolescross-functional visibility
- Strategic role tied to overall regional sales success
Must haves:- 4 years of experience in B2B SaaS ideally in account management or operations
- Organised detail-oriented capable of handling escalations and internal advocacy
- Commercial mindset with confidence to influence execs
- Office presence 3 days/week in London
Nice to haves:- MSP or SMB domain experience
- Experience with billing contracts and Salesforce workflows
Salary range & secondary benefits:- 40K55K base (depending on experience)
- 60K70K OTE (80:20 split negotiable)
Hiring process:- First round interview with Wills (Team Lead)
- Panel interview (includes Darcey and other leaders)
- Final decision and offer
How to Introduce a candidate:Submit via Greenhouse
CRM:
Experience:Manager