Revenue Operations Lead
Revenue Operations Lead
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Job Description
Who We Are
At Certn were revolutionizing background screening with The Worlds Easiest Background Check - fast global and powered by tech. Were not about outdated processes and red tape. Were about innovation speed and impact.
If youre looking for a place where ownership collaboration and creativity thrive this is it.
The Role
Were looking for a strategic and data-driven Revenue Operations Lead to supercharge our lead-to-cash motion. This senior individual contributor role is the connective tissue across Marketing Sales and Customer Success - designing the processes systems and reporting infrastructure that drive operational excellence and revenue growth at scale.
Reporting to the VP of Marketing and partnering closely with our CFO and Chief Commercial Officer youll build the operational foundation that aligns the business and enables us to move fast measure effectively and deliver results.
You will serve as the primary owner of go-to-market operations with a focus on driving alignment consistency and efficiency across all GTM functions. If you thrive in a fast-paced scaling environment and bring a hands-on problem-solving mindset this role will allow you to make a significant impact as we continue our global expansion.
What You Will Be Doing
Design Scalable GTM Processes: Architect and execute seamless cross-functional workflows across Marketing Sales and Customer Success. Develop and document standardized processes that can fuel global expansion across North America EMEA and APAC.
Tech Stack Optimization: Own optimization of the GTM tools and systems - CRM marketing automation enablement and CS platforms. Maintain operational rigour and uphold data integrity within HubSpot. Enable cross-functional teams to execute efficiently and at scale.
Revenue Execution Infrastructure: Own manage and maintain workflows tooling and operating rhythms that fuel consistent revenue execution. Lead the adoption and adherence to new workflows and tools providing training and support as needed.
Cross-Functional Alignment: Drive process clarity documentation and performance tracking to ensure every team is rowing in the same direction. Collaborate closely with Product Engineering and Customer Success to resolve operational gaps and inefficiencies.
Finance Partnership: Collaborate on pricing strategy execution and revenue reporting. Ensure tight alignment between GTM and Finance.
KPI Frameworks: Define and track operational metrics to measure funnel health forecast accuracy and scale readiness. Manage and improve data pipelines by partnering with data engineers data scientists and analytics teams to deliver actionable insights.
Operate Independently: Adapt quickly to changing priorities and operate with a strong bias for action driving continuous improvement initiatives in a scaling environment.
What You Bring to the Table
6 years in Revenue Operations Sales Operations or GTM Strategy roles within SaaS
Strong leadership and management skills with experience guiding teams in high-growth or startup environments
Deep expertise in tools like HubSpot Salesforce Clari Gong and other GTM systems with hands-on experience managing CRM operational hygiene
Strong understanding of data analysis business intelligence and visualization tools like Tableau Looker or Power BI
Bachelors degree in Business Marketing or a related field; MBA or related post-grad credentials preferred
Experience scaling GTM operations across global teams and multiple regions (North America EMEA APAC is a plus)
Ability to connect strategic objectives to tactical workflows and tooling
Proven ability to deliver under pressure with a sharp focus on execution and results
Comfortable navigating cross-functional ambiguity while bringing structure and clarity
Excellent communicator who can translate complex ops topics to non-technical stakeholders
Experience working with executive leaders on strategic planning pricing and forecasting
Highly collaborative and comfortable aligning across Marketing Sales CS Finance Product Engineering and IT
Comfortable operating independently as a team of one prioritizing tasks and executing with minimal supervision
Adaptable to fast-paced ambiguous environments and eager to iterate quickly
Experience or a strong curiosity in utilizing AI tools to streamline workflows analyze data and make process improvements
Why You Should Be Excited
Vacation Mode On: 4 weeks of paid vacation additional health & wellness time off.
Health and Benefits: Comprehensive package for you and your dependents.
Flex Life: Fully remote setup with a home-office allowance and flex stipend.
Growth Fuel: Budget to attend industry conferences pursue certifications or take advanced courses.
Impact & Ownership: Own and optimize revenue-critical systems and processes that directly impact business performance.
Team Energy: Collaborate with passionate marketers sellers and operators who value velocity clarity and impact.
A Little Bit More About Us
If youre stoked by the chance to drive bold innovation smash silos and deliver world-class products we want to hear from you. Lets build something epic together.
Certn is a growing global technology company that is looking to reinvent the way organizations build Trust in People with technology and AI-backed background checks. Having recently been named one of Canadas Companies-to-Watch in Deloittes Technology Fast 50 Awards we are becoming one of the fastest-growing start-ups.
Just so you know The selected candidate will be required to complete a background check. This means you will get to see first hand what we do (and trust us we do it REALLY well)!
Certn takes pride in being an advocate for equal opportunities in the workplace. Our commitment is reflected in how were creating a workplace thats respectful inclusive and free from barriersa place where each member of our team can achieve their full potential. We firmly believe that the strength of our company is rooted in diversity and we encourage every individual to bring their authentic selves to work. We extend a warm welcome to all qualified candidates and hope that youll consider Certn as your preferred employer where you can thrive and contribute to our collective success.
If you have a disability that requires accommodation during any stage of our recruitment process please let us know how we can best assist you.
Employment Type
Full-Time
