Lead, Professional Development and Training

What is the opportunity

Royal Trust is dedicated to fostering a culture of continuous learning and growth. We believe that investing in our employees training and professional development is key to driving success. This is an opportunity for you to join a dynamic team and help shape the future of our workforce. As a Professional Development and Training lead you will assist and work closely with a Senior Manager and the broader professional development team in the design implementation delivery and evaluation of comprehensive training programs and initiatives that are aligned with organizational goals; devised to enhance skills boost performance foster a culture of continuous learning; and effectively support professional growth and career advancement.

What will you do

Assist a Senior Manager and collaborate with the broader professional development team to:

• Plan execute and deliver practical training material via various delivery methods (e.g. virtual in-person video tutorials handbooks job aids PowerPoint decks etc.)
• Create and deliver practical training components of the learning curriculum
• Liaise with various teams across the country to establish best practices and create and deliver supporting content and guides
• Develop design and seamlessly deliver program materials
• Establish and deliver practical training to new and existing employees in your capacity as a subject matter expert (SME)
• Be the go to person for the regions for practical training needs including acting as mentor and coach to new and existing staff
• Identity training and accreditation needs and priorities nationally
• Gather data on training effectiveness employee engagement and skills development
• Assess the effectiveness of training programs through collection of feedback and analysis
• Evaluate employee performance based on training outcomes to include developing standardized evaluation tools and analysis
• Develop the strategic vision for professional development and training programs
• Ensure that training delivery and initiatives align with strategic organizational objectives
• Act as a resource to the broader Royal Trust team to leverage any RT-specific field/estate and trust industry knowledge.

What do you need to succeed

Must-have

• Excellent presentation and communication skills
• Ability to work effectively with others.
• Able to work under pressure to meet deadlines.
• Excellent organization skills and attention to detail is mandatory.
• Industry knowledge STEP TEP designation

Nice-to-have

• French language skills both verbal and written would be preferred
• Experience managing Estate Trust and Incapacity accounts end to end
• Knowledge of Common and Civil Law
• Education in adult learning
• Strong PC skills including Microsoft Office applications including video software for the creation of training tutorials.

Whats in it for you

We thrive on the challenge to be our best progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other reaching our potential making a difference to our communities and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits competitive compensation commissions and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic collaborative progressive and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business

WMRT

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best effectively collaborate drive innovation and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect belonging and opportunity for all.