This is a remote-first role with occasional local travel to a data center in Plano TX.
As a Sr. System Engineer you will support enterprise IT infrastructure across on-prem and cloud environments. This role covers a broad range of responsibilities from infrastructure administration and escalated end-user support to automation monitoring patching and identity management. You will serve as a critical resource supporting daily operational needs while also participating in strategic initiatives and projects.
Key Responsibilities:
- Perform system administration tasks including server management patching AutoMox and monitoring PRTG LanSweeper etc.
- Administer and maintain VMware vSphere 8 environments and TrueNAS Core storage systems
- Provide high-level support for escalated tickets beyond L1/L2 help desk capabilities
- Manage and maintain Active Directory and Okta including directory sync and IAM best practices
- Support and troubleshoot Microsoft 365 (Exchange Online Teams SharePoint) and its integration with Okta and AD
- Maintain and enhance PowerShell scripts to automate routine administrative tasks
- Monitor backup systems and ensure successful job completion and compliance
- Support AWS cloud environments with connectivity to on-prem infrastructure
- Maintain documentation and serve as a point of knowledge for systems processes and configurations
- Participate in infrastructure-related projects such as image creation Windows 11 deployment and server refresh initiatives