drjobs HVAC Dispatcher

HVAC Dispatcher

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1 Vacancy
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Jobs by Experience drjobs

3-5years

Job Location drjobs

Marietta, GA - USA

Monthly Salary drjobs

$ 35 - 35

Vacancy

1 Vacancy

Job Description

Job Title: HVAC Dispatcher / Coordinator

Location: Marietta GA
Pay: Up to $35/hour
Experience: 5 years office experience (HVAC service dispatching preferred)
Availability: Full-time on-site
Start Date: ASAP


About the Job

We re hiring an HVAC Service Dispatcher / Coordinator to manage scheduling and day-to-day communication between our field technicians and customers. This is a critical role that helps keep operations running smoothly ensures accurate project coordination and maintains strong customer relationships.

If youre organized comfortable juggling multiple priorities and have a background in service dispatching or office coordination this is a strong opportunity to join a respected HVAC company with long-term stability and great benefits.


Key Responsibilities

  • Receive and respond to all client inquiries service calls and after-hours requests

  • Prioritize incoming service tickets and dispatch field technicians accordingly

  • Schedule preventive maintenance visits repairs and equipment startups

  • Act as liaison between the office and assigned field technicians

  • Order and track job materials

  • Monitor open work orders and ensure timely resolution and documentation

  • Prepare weekly technician time reports; verify hours and expenses

  • Maintain and update dispatch board open call reports and work notes

  • Follow up on customer issues and ensure satisfaction

  • Coordinate monthly maintenance workload and provide updates

  • Invoice completed jobs and communicate job status with clients



Requirements

3 years of office coordination or dispatching experience (HVAC or trades preferred)
Strong communication skills and professional customer service approach
Ability to manage schedules prioritize tasks and respond quickly to changing needs
Familiarity with HVAC service operations and terminology a plus
Proven accuracy and attention to detail in timekeeping and documentation
Proficient in Microsoft Word Excel Outlook
Able to work well with teams and handle deadlines under pressure


Benefits


  • Health dental and vision insurance

  • 401(k) with company match

  • Paid time off and holidays

  • Short-term disability

  • Career development and long-term opportunity with a solid team




3+ Years in HVAC dispatching

Education

High school

Employment Type

Full Time

Company Industry

About Company

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