Integrated Operations Centre (IOC) - Crew & Operations Control Training Specialist
Integrated Operations Centre (IOC) - Crew & Operations Control Training Specialist
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1 Vacancy
Job Description
Kia ora!
At Air New Zealand we connect friends and whnau across Aotearoa and the world. As part of our whnau youll thrive in a dynamic environment focused on doing the basics brilliantly to deliver an experience that makes every journey special.
Are you passionate about building capability and driving operational excellence through training development Join us in a pivotal role where youll help shape the future of Airline Operations by leading the development of training material and Standard Operating Procedure frameworks that enable our people to confidently operate in an ever-changing environment.
How youll make an impact
This is a permanent full-time opportunity based at our Airport Campus Offices near Auckland Airport. As the IOC Crew and Operations Control Training Specialist youll lead the design and developement of training and competency programmes for our Jet Operations and Crew Control teams. Youll ensure our people are equipped with the right skills knowledge and confidence to manage complex systems and respond to disruption with agility.
In this role youll
- Define and implement competency standards and individual training plans including recurrency requirements
- Develop engaging effective training and assessment services aligned with operational needs and regulatory standards
- Collaborate with Regional Operations Centre Flight Planning and Load Control teams to ensure consistency across Airline Operations training material and operating procedures
- Maintain accurate training documentation and records to ensure compliance and traceability
- Continuously improve training content in response to system and process changes
- Support the development and rollout of SOPs and process controls ensuring training needs are embedded in change initiatives
- Monitor training effectiveness and recommend improvements to enhance quality and cost-efficiency
What youll bring
Youll be a confident training professional with a strong understanding of operational environments and a passion for capability development. This role will suit you if you are:
- Experienced in developing adult training and competency systems in operational or airline settings
- Skilled in developing and implementing training strategies that align with business goals
- Familiar with human factors and network operations control (desirable)
- Comfortable working with systems such as SAP Visio Promapp Power BI or similar tools
- A strong communicator and collaborator able to influence across teams and drive performance
- Knowledgeable in process improvement change management and regulatory compliance
How we look after our whnau
At Air New Zealand we know great people make all the return we offer:
- Great travel benefits for you and your whnau
- A supportive inclusive culture where your ideas are valued
- Opportunities to grow your career across the airline
- A role where you can make a real impact on operational excellence
If youre ready to lead training that empowers our people and strengthens our operation wed love to hear from you please submit an online application. Applications close on the 12th August 2025.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
