Software Engineer in ServiceNow team - IGT1 Lanka
Software Engineer in ServiceNow team - IGT1 Lanka
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Job Description
Qualifications :
Preferred Skills and Experience:
- 2 years of hands-on ServiceNow development and customization (server- and client-side scripting Business Rules Script Includes UI Actions Client Scripts UI Policies Update Sets Import Sets Transformation Maps etc.)
- Experience with Flow Designer building Service Portal widgets and UI Builder applications.
- Strong JavaScript (ES6) skills and familiarity with AngularJS/ServiceNow UI frameworks.
- Understanding of core ITSM/CSM modules (Case Incident Problem Change Request Knowledge Management).
- Excellent problem-solving skills clear written and verbal communication ability to collaborate across the teams.
- Willingness to participate in a 24x7 on-call rotation and occasional weekend or after-hours support.
Experience in the following would be a plus:
- Experience in integrating ServiceNow with external systems (CRMs Identity Providers etc.) for inbound and outbound data flow.
- Hands-on integration of large language models (GPT-based agents Azure OpenAI Azure AI Search etc.) into business workflows.
- ServiceNow Certified System Administrator Certified Application Developer or other platform certifications.
- Front-end development frameworks beyond ServiceNow (React etc.)
- Performance tuning security hardening and architecture design of high-volume enterprise ServiceNow instances.
Additional Information :
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles while also valuing inclusive workplace experiences. By fostering a sense of community we drive innovation strengthen connections and nurture belonging. Our commitment ensures you can work in a way that suits you best while also engaging with colleagues to share ideas and build meaningful relationships. #Li-Hybrid
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
