Join our dynamic team as a Guest Service Associate - Housekeeping at our prestigious hotel in Mumbai India! Were looking for a detail-oriented and customer-focused individual to ensure our guests enjoy a clean comfortable and memorable stay.
- Clean and maintain guest rooms hallways and public areas to the highest standards of cleanliness and hygiene
- Respond promptly and efficiently to guest requests and concerns related to housekeeping
- Restock guest room amenities linens and supplies as needed
- Inspect rooms for maintenance issues and report them to the appropriate department
- Collaborate with other departments to ensure seamless guest experiences
- Maintain the security and privacy of guest rooms and guest information
- Assist in deep cleaning and special projects as assigned
- Adhere to all safety and sanitation protocols
- Participate in ongoing training and development programs to enhance skills and knowledge
Qualifications :
- Warm friendly and caring personality with a genuine desire to provide exceptional guest service
- Previous housekeeping experience in a hotel or similar environment preferred
- Excellent attention to detail and strong organizational skills
- Ability to anticipate and proactively address guest needs
- Effective time management skills and ability to prioritize tasks
- Physical stamina to stand walk and perform cleaning tasks for extended periods
- Basic English communication skills both verbal and written
- Flexibility to work different shifts including weekends and holidays
- Team player with a collaborative attitude
- Ability to maintain a professional and welcoming demeanor in all interactions
- Willingness to learn and adapt to new cleaning techniques and technologies
Remote Work :
No
Employment Type :
Full-time