Student Success Navigator, City College for Municipal Employment
Student Success Navigator, City College for Municipal Employment
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Bachelors degree in education social services or related field required. Three (3) years of related experience working in a higher education workforce or college and career readiness environment serving culturally diverse populations required. Experience with providing resources and services to students and implementing proven strategies to support and improve student retention required. Strong organizational and time management skills with exceptional attention to detail required. Experience successfully working independently as well as part of a team with a collaborative approach to problem solving required. Ability to work effectively in a fast-paced collaborative environment required. Demonstrated ability to maintain sensitivity understanding and respect for a diverse academic environment inclusive of students faculty and staff of varying social economic cultural ideological and ethnic backgrounds by effectively using cross-cultural skills and abilities required. Demonstrated ability to provide excellent customer service required. Demonstrated ability to assess student populations in order to develop effective intervention strategies required. Ability to travel within the local area required. Proficiency using MS PowerPoint Word and Excel required. Experience engaging diverse populations through various mediums such as webinars presentations live chat teleconferencing email/text/phone etc. is required. Strong written verbal and interpersonal communication skills required. Ability to recognize and protect confidential information and exercise judgment tact and diplomacy in handling sensitive information and situations required. Awareness of FERPA and ethical principles in working with students required.
Preferred Qualifications
Masters degree preferred. Any and all degree(s) must be from a regionally accredited institution of higher learning. Familiarity with integrated management software such as Banner Starfish and OrgSync as well as social media platforms preferred.
Employment Type
Student
