Role Overview
The Sales Manager will be responsible for managing direct retail maritime clients across South-East Asia with a focus on retaining existing accounts expanding the customer base and evolving client relationships from transactional to strategic partnerships that influence decision-making.
This role sits at a management level and plays a vital part in identifying business opportunities where maritime communication and connectivity solutions can bring value. Success will rely on a strong understanding of client operations solution-based selling skills and proactive collaboration with internal and external stakeholders.
The Sales Manager will establish and maintain high-level relationships with key decision-makers promoting a portfolio of maritime digital and communication services. While local distribution partners are to be supported and respected the Sales Manager will step in when necessary to ensure seamless delivery and positioning of the solutions offered.
This role also includes identifying new growth opportunities beyond traditional merchant marine clientstargeting players higher up the maritime value chain such as shipyards ship design houses and manufacturersto embed digital solutions as a key component of vessel IoT systems and broader digitalization efforts.
Key Responsibilities
Sales & Business Development
- Achieve revenue targets and business development goals
- Lead client acquisition and retention efforts
- Conduct commercial negotiations and close strategic deals
- Promote maritime solutions to existing and prospective customers
Account Management
- Define account objectives and strategic engagement plans
- Build key contact maps within client organizations
- Manage contract renewals and ensure revenue optimization
- Collaborate with support marketing and product teams for client success
- Provide regular market feedback to shape solution offerings
- Work with channel partners to manage and resolve any market conflicts
Reporting & CRM
- Maintain accurate CRM records and pipeline updates
- Submit timely internal reports on activities and forecasts
- Contribute to regional planning cycles and strategies
Marketing & Industry Presence
- Share market insights and competitive intelligence with internal teams
- Represent the organization at industry trade shows and conferences
Qualifications & Experience
Required
- Bachelors or Masters degree in Business IT or related disciplines (or equivalent experience)
- Proven track record in solution-based B2B sales ideally within maritime or ICT industries
- Experience in managing both direct sales and channel partnerships
Preferred
- Knowledge of maritime ICT systems shipboard communications or IoT integration
- Familiarity with strategic and consultative selling frameworks
- Experience selling to shipyards OEMs or maritime design and engineering firms
Skills & Attributes
- Results-oriented with strong closing skills
- Entrepreneurial and self-motivated
- Excellent analytical and problem-solving capabilities
- Technically curious and quick to learn
- Strong interpersonal and communication skills
- Able to work independently and collaboratively
- Comfortable with frequent regional travel
- Fluent in English (spoken and written)
- Cross-cultural awareness and international mindset are advantageous