Publishing Systems Engineer

Were the UKs leading premium publisher and the people behind iconic media brands such as Cosmopolitan Esquire ELLE Harpers Bazaar and Country Living. Weve created a working environment that encourages everyone to pull together. We never stop looking for brave new ideas. Well always try to develop and improve we trust each other to do our best and we have fun as we build on our heritageto make history.

The Role

Reporting into the Publishing Systems Manager the Publishing Systems Engineer plays a pivotal role in shaping and supporting the digital backbone of Hearsts publishing platforms. Youll be at the heart of our creative production process -empowering editorial teams to work seamlessly across print and digital outputs ensuring our publishing systems are reliable innovative and always optimised for performance.

From day-to-day troubleshooting to driving forward system enhancements youll work with cutting-edge tools such as censhare OneVision AWS and Monotype. Youll balance hands-on technical delivery with user training knowledge sharing and system optimisation - making sure every workflow from a magazine layout to a digital feature runs at its best.

This is a highly collaborative role partnering with system providers and our internal Hearst Technology Services (HTS) team to ensure solutions are not only stable but also future-ready. If youre excited by the idea of being both a problem solver and an innovator this role puts you right at the centre of where technology meets creativity.

Main Duties

General Administration

• Quickly identify and resolve editorial workflow issues to keep production moving.
• Manage system updates application configuration changes and plan testing/go-live phases.
• Oversee configuration management using GIT.

User Support & Training

• Be the go-to expert for editorial users guiding them through technical challenges and resolving production issues.
• Deliver onboarding and training sessions for censhare and provide hands-on support with Adobe InDesign and Photoshop.
• Use your MacOS knowledge to troubleshoot and enhance user experience.
• Keep internal documentation up to date on our Wiki ensuring knowledge is accessible across the business.

Development

• Play an active role in projects from scoping through to rollout.
• Contribute to new system developments and enhancements that improve workflow efficiency.

Desktop Font License Management

• Manage the entire font licensing process from quoting and purchasing to compliance with legal and business rules.
• Oversee Monotype setup management and font data administration.

System Maintenance

• Administer and maintain Linux and Windows servers hosted on AWS ensuring peak performance and cost efficiency.
• Manage and troubleshoot third-party applications that integrate into the publishing ecosystem.

What We Are Looking For

• A self-starter who spots opportunities for improvement and takes action.
• Strong interpersonal skills with the ability to support train and empathise with business users.
• A detail-driven perfectionist who balances quality with efficiency.
• Adaptable and flexible comfortable shifting priorities to meet the needs of a fast-paced publishing environment.
• Skilled multitasker able to juggle several projects without losing focus.
• Confident enough to challenge the status quo and suggest new ways of working.
• Proven experience in user support and software configuration.
• Knowledge of DAM/CMS platforms and cloud services.

Benefits

Hearst Exclusives - Only for You!

• Get adventurous with Good Housekeeping Taste and Beauty Testing Panels - yes you could be trying the next big thing in beauty food & drink.
• Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank!

Inclusion Health & Wellbeing: Feel Your Best

• Stay healthy with Specsavers eye care a company-funded Health Cash Plan and access to mental health support.
• Get active and stress-free with discounted gym memberships and the Cycle to Work scheme.
• Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it as well as competitive Holiday Allowance & Summer Fridays!
• Take time to give back with a Charity Day and access wellbeing resources whenever you need.
• Join one of our Hearst ERG Groups.

Financial Wellness - Boost Your Budget

• Plan ahead with a generous Workplace Pension Income Protection Life Assurance and Season Ticket Loan for easier commuting.
• Make smarter money moves using Salary Finance tools Financial Wellbeing sessions and Home Tech benefits to spread costs.
• Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app