Senior Supporter Retention Executive
Senior Supporter Retention Executive
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Job Description
Permanent Full Time
Circa 40000 plus competitive benefits
Do you want to make a difference
The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family. Alongside helping our beneficiaries we also get to hang out with Spitfires and Typhoons take part in a Dambusters bike ride attend events like Royal Ascot the Chelsea Flower Show and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.
It doesnt matter how long someone served or when. If they were part of the RAF they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join the RAF Family and play your part in making a difference.
Do you want to play a part in what we do
People are at the heart of what we do. Together we:
- Help reduce social isolation and loneliness among veterans.
- We support ill or injured men and women to have a safe place to call home a home that meets their specific needs.
- We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
- We provide grants to help with the cost of living. But this is just a few of the ways we help.
This is a brand new role and would suit someone who has excelled in a similar role and can play a big role in defining and shaping the donor engagement strategy. It has been created to support the new fundraising strategy objective to retain over 10k regular donors and to drive deeper engagement with over 30k supporters. The postholder will have an opportunity to make a significant contribution to the Funds long-term income. You will work as part of the Individual Giving team and maximise supporter engagement through both offline and digital activity. The postholder will take the lead on scoping proposing and implementing multi-channel stewardship campaigns with the right message to the right people at the right time.
You will have proven experience in managing supporter stewardship campaigns across a broad number of channels as well as setting and managing budgets and meeting KPIs. With experience of fundraising databases creating supporter journeys and briefing and working with external agencies. You will also have excellent communication and interpersonal skills and show initiative flair and enthusiasm for the work of the Fund.
The role will be office based at our London HQ with a minimum of three days working in the office per week. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK.
To apply pleasesend your CV together with a cover letter detailing why you believe you are suitable for this role providing examples of how you meet the job profile when you apply through our recruitment portal.
The closing date for applications is Monday 11th August 2025 5pm.
A copy of the Funds Candidate Privacy Notice can be found on our website. As an equal opportunities employer the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age disability sex sexual orientation pregnancy and maternity race or ethnicity religion or belief gender identity or marriage and civil partnership. The Fund takes safeguarding seriously and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No.).
Required Experience:
Senior IC
Employment Type
Full Time
