BPO Senior Manager
BPO Senior Manager
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Job Description
Job Title:Senior Sales Manager
Experience: 12-15 years
Location: Gurgaon (WFO)
Shift: UK Shift
Job Summary:
We are seeking a highly driven Senior Sales Manager with 1215 years of success in non-technical B2B service sales particularly within ITES BPO/BPS Healthcare Banking Logistics Education and Commercial sectors.
The ideal candidate should bring a well-established industry network a portfolio of personal clientele and a strong track record in staff augmentation and no-code/low-code service sellingspecifically in business process outsourcing and managed services. This role is not suitable for candidates with a background in technical software or IT product sales.
Key Responsibilities:
- Lead and own end-to-end sales efforts for service-led solutions across industries such as Healthcare ESG Travel Financial Services and Logistics.
- Leverage a personal network and existing clientele to generate and close new business opportunities quickly.
- Promote and sell no-code/low-code non-technical services and automation solutions tailored to operational or process-driven needs.
- Scale staff augmentation engagements by placing skilled resources across functions like claims processing content moderation customer support and more.
- Build and manage long-term relationships with key clients for account retention and expansion.
- Develop and execute Plans of Action (POA) aligned with sales targets and organizational growth plans.
- Work closely with delivery and operations teams to ensure smooth onboarding and service execution.
- Monitor industry trends client demands and competitive movement in non-technical service domains.
- Drive a target-focused approach to closing work orders within a B2B services framework.
Key Requirements:
- 1215 years of B2B sales experience in service-led non-technical industries such as BPO ITES or managed services.
- Proven success in staff augmentation particularly within back-office operational and support services.
- Strong personal clientele and industry network capable of delivering new business opportunities.
- In-depth understanding of non-tech service delivery and client expectations for process-heavy functions.
- Strategic mindset with excellent planning communication and negotiation skills.
- Highly self-motivated and capable of independently driving the sales pipeline from prospecting to closure.
Note: This is a non-technical services sales role. Candidates with experience in selling software products SaaS platforms or technical IT solutions will not be considered.
Required Experience:
Senior Manager
Employment Type
Part-Time
