Senior Solutions Engineer (Remote)
Senior Solutions Engineer (Remote)
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$ 170000 - 210000
1 Vacancy
Job Description
Our Purpose
At Fiddler we understand the implications of AI and the impact that it has on human lives. Our company was born with the mission of building trust into AI. With the rise of the internet trust in AI has been degraded by a plethora of issues like spam fraudulent transactions hate speech and online abuse. Fiddler enables organizations to get ahead of these issues by building trustworthy transparent and explainable AI solutions.
Fiddler partners with AI-first organizations to help build a long-term framework for responsible AI practices which in turn builds trust with their user base. Data Science MLOps and business teams use Fiddler AI to monitor explain analyze and improve their AI solutions to identify performance gaps mitigate bias and drive better outcomes. Our platform enables engineering teams and business stakeholders alike to understand the why and how behind model outcomes.
Our Founders
Fiddler AI is founded by Krishna Gade (engineering leadership at Facebook Pinterest Twitter and Microsoft) and Amit Paka (two-time founder with acquisitions by Samsung and PayPal and product roles at Expedia and Microsoft). We are backed by Insight Partners Lightspeed Venture Partners and Lux Capital.
Why Join Us
Our team is motivated to unlock the AI opaque box and help society harness the power of AI. Joining us means you get to make an impact by helping reduce algorithmic bias and ensure that models in production across many different industries are transparent and are an early-stage startup and have a rapidly growing team of intelligent and empathetic doers thinkers creators builders and everyone in between. The AI and ML industry has a rapid pace of innovation and the learning opportunities here are monumental. This is your chance to be a trailblazer.
Fiddler is recognized as a pioneer in the field of AI Observability and has received numerous accolades including: 2022 a16z Data50 list 2021 CB Insights AI 100 most promising startups 2020 WEF Technology Pioneer 2020 Forbes AI 50 most promising startups of 2020 and a 2019 Gartner Cool Vendor in Enterprise AI Governance and Ethical Response. By joining our brilliant (at least we think so) team you will help pave the way in the AI Observability space.
What Youll Do
Work directly with the sales team to understand our customers technical needs strategize on how to navigate winning sales cycles provide compelling value-based demonstrations and ultimately close deals
Work hands-on with prospects and customers to demonstrate and communicate the value of Fiddler technology throughout the sales cycle; from demo to implementation
Present to executives customers and technical teams to convey the technical vision of Fiddler and the value of our platform
Conduct training sessions with customers and potential partners to help with knowledge transfer
Help author and contribute to market-facing publications documentation and FAQs
Build relationships with Senior Technical stakeholders to enable them to become Fiddler advocates and power users
Successfully facilitate scoping and delivery of Proof of Concepts
Act as technical liaison between Fiddler product management marketing engineering and customer success
What Were Looking For
Masters with no experience or Bachelors with 5 years of industry experience with a minimum of 2 years in a pre-sales environment
Strong presentation skills with a high degree of comfort speaking with executives and IT management
Understanding of the Machine Learning and Generative AI space and tooling
Working knowledge of ML Operations and methodologies
Innate love of technology and easily understands complex technical concepts
History of success in technical sales or solutions at the enterprise level
Strong communication skills and empathetic listener
Coding experience
Compensation and In-Office Policy
Pay Range in the US is $170000 - $210000 OTE
Fiddler HQ (Palo Alto) is hybrid for all Bay Area employees requiring 1 - 3 days a week in the office Mondays through Thursday depending on location and role.
The posted range represents the expected salary range for this job requisition and does not include any other potential components of the compensation package benefits and perks previously outlined. Ultimately in determining pay well consider your experience leveling location and other job-related factors.
Fiddler is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
The posted range represents the expected salary range for this job requisition and does not include any other potential components of the compensation package and perks previously outlined. Ultimately in determining pay well consider your experience leveling location and other job-related factors.
Fiddler is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require special accommodations in order to complete the interviews or perform job duties please inform the recruiter at the beginning of the process.
Beware of job scam fraud! We prioritize candidate safety. Our recruiters use @ email addresses the US we do not conduct interviews via text or instant message or to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to be from a different domain about a job offer please report it as potential job fraud to
Required Experience:
Senior IC
Employment Type
Full-Time
