Senior Analyst: IT Business Analysis

Mayer Brown is an international law firm positioned to represent the worlds major corporations funds and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.

We are a collegial collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity support and development they need to grow thrive and realize their greatest potential all while supporting the Firms client service principles of excellence strategic partnership commercial instinct integrated strengths innovation and collaboration across our international firm.

If you enjoy working with team members whose defining characteristics are exceptional client service initiative professionalism responsiveness and adaptability you may be the person we are seeking to join our Information Technology department in our Chicago office as a Seior Analyst: IT Business Analysis.

The IT Business Analysts overall responsibility is to define and manage complex business and functional requirements to support strategic technology initiatives. The BA is responsible for analyzing and designing business processes identifying improvement opportunities and translating business needs into actionable solutions. The BA is responsible for leading productive stakeholder workshops and fostering cross-functional collaboration among business sponsor project manager subject matter experts vendors and the project team for the successful delivery of business solutions.

Essential Functions:

• Serves as a liaison between business and technology stakeholders by building trust and fostering collaborative relationships while providing subject matter expertise on technical systems and processes for assigned area
• Identifies key business objectives; uncovers business problems and proposes effective technology solutions
• Examines current business processes and makes recommendations for improving quality and/or efficiency to streamline business unit operations
• Elicit analyze and document requirements clearly and comprehensively by using various tools and techniques and translate the business needs into appropriate functional and non-functional requirements
• Collaborates closely with user interface (UI) and user experience (UX) teams to ensure solutions are intuitive user-friendly and aligned with usability best practices
• Drives data gathering review and analysis of data working closely with business partners to distinguish user requests from true needs efficiently and professionally
• Manages timely and effective delivery of various business analysis deliverables including product vision and strategy business and/or functional requirements specifications product/sprint backlogs requirements traceability matrices (RTMs) use cases personas prototypes user stories business process models storyboards workflows and data flow diagrams user guides etc.
• Meets with stakeholders regularly to review and validate requirements critical milestones and dependencies
• Adopts a structured change request process to evaluate the necessity impact and approval of any scope changes.
• Mitigates possible delays roadblocks or issues encountered by remaining vigilant and proactive
• Resolves conflicts effectively and obtains stakeholder buy-ins by effectively managing expectations throughout the project
• Responsible for the alignment of user acceptance strategy testing plans defects management etc. to the projects business requirements
• Conducts targeted system testing in collaboration with the testers to ensure the quality and successful implementation of new systems
• Supports the creation and follow up of project related surveys and end-user communications that clearly explain technical concepts using non-technical language
• Challenges the status quo; serves as a change agent to help transition the firm from the existing traditional legacy systems into more advanced technology-driven solutions that will enhance the efficiency quality and effectiveness of our global practice
• Performs other duties as assigned or required to meet firm goals and objectives

Education/Training/Certifications:

• Bachelors degree in a related field. An equivalent combination of education and/or experience may be considered in lieu of the degree when the experience has been directly related to the functions of the job
• Lean Six Sigma Certification (Yellow or Green belt) preferred
• PMI-PBA Certification preferred

Professional Experience:

• Must have a minimum of 8 years of experience as a business analyst successfully delivering impactful business process improvements and client focused solutions
• Must be analytical and solutions oriented towards solving business issues and opportunities required
• Must be able to distill critical data to help identify required actions based on indicative results required
• 4 years of IT experience working in the legal industry or professional services preferred

Technical Skills:

• Must be proficient using business analysis tools and techniques (MS-Office applications including Word PowerPoint Excel Visio Project SharePoint) required
• Strong understanding of project management principles / methodology required
• Must have experience working with SDLC frameworks (waterfall agile and/or hybrid) Must be proficient developing business process models required (MS Visio Miro MS Power Point or similar)
• Agile and DevOps experience preferred
• Business analytics experience preferred (Google Analytics PowerBI Tableau SQL)
  
  

Performance Traits:

• Strong written and verbal communication skills able to communicate effectively and in a professional manner with all levels of the Firm and outside vendors
• Ability to work in a diverse team environment and effectively support the demanding needs of the Firm
• Ability to work under pressure meet deadlines with shifting priorities
• Must be a self-starter with a high level of initiative
• Demonstrates a strong willingness to learn and has curiosity to expand knowledge
• Strong client-service orientation; able to anticipate needs and exercise independent judgment
• Strong attention to detail organizational skills and the ability to handle multiple projects
• Maintains confidentiality and exercises discretion
• Exercises solid strategic thinking and problem-solving skills

Physical Requirements:

• May require travel to other offices or evening conferences

The typical pay scale for this position in Chicago is between $123000 and $162700 although the actual wage or salary could be lower or higher if the candidates education experience skills and internal pay alignment are different from those specified.

The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

We offer competitive compensation and comprehensive benefits including medical/dental/vision/life/and AD&D insurance 401(k) savings plan back-up childcare and eldercare generous paid time off (PTO) as well as opportunities for professional development and growth.

Thank you for your interest in Mayer Brown. We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans. To request a reasonable accommodation related to the application process and/or job interview please email. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

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