Automotive Detail Center 2nd Shift Lead
Automotive Detail Center 2nd Shift Lead
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Salary Not Disclosed
1 Vacancy
Job Description
New Holland Auto Group located on Route 23 in Lancaster County is in need of an Automotive Detail Center 2nd Shift Lead. This position is responsible for the safe and efficient operation of our new & used vehicle detail center operations and will service our customers by meeting weekly production goals and ensuring the highest quality details to meet our customer expectations.
Schedule:
- Monday-Friday: 12PM-8PM
- One Saturday per month
Responsibilities:
- Manage activities of the detail center to ensure vehicles are serviced to meet reconditioning standards and customer or account requirements
- Maintain a safe environment by explaining monitoring and enforcing required safety procedures and complying with OSHA requirements. Facilitate safety training for shop employees
- Maintain and develop detail staff and their professional and technical knowledge
- Develop and implement efficient detailing processes and procedures
- Review work volumes monitor staffing levels to ensure efficiency quality and effective customer service
- Effectively leads the team at the location by setting an example in behavior championing company values and ensuring that all employees are treated with respect
- Enforce all company policies and procedures related to employee conduct
- Partner with other departments to ensure effective and efficient operational processes
- Provide exceptional customer service by addressing inquiries concerns and requests in a professional and courteous manner
- Perform other duties as assigned
Requirements:
- Proven extensive experience in automotive detailing with a minimum of 3 years experience in managerial or supervisory role
- Ceramic Coating Certification is a plus
- Enjoy working in a fast-paced environment
- Positive friendly attitude along with a customer service mentality
- High school diploma or equivalent
- Math Reading and Basic Computer skills
- Excellent oral and written communication skills
- Professional appearance and work ethic
- Must have a valid PA drivers license with good driving record
- Ability to lift 50 pounds
Benefits:
- Company Issued Uniforms
- Energetic Work Environment
- Health Dental Vision and Life Insurance
- 401K with Company Match
- Paid Time Off
- Advancement within the Department and/or Company
- Employee Vehicle Purchase Program
- Employee Service Discount Program
*In order to qualify for employment All applicants must pass pre-employment testing which includes: Background Checks MVR and Drug Testing. New Holland Auto Group is an Equal Employment Opportunity employer.
Employment Type
Part-Time
