Candidate is selected for Level 12 has demonstrated requisite soft skills and technical skillsets needed to be hire at level 12
Having good knowledge on windows basic troubleshooting and handling complex situations having knowledge on SCCM WDS DHCP DNS aware of AV solutions encryption tool aware of SLAs patch management system aware of bulk imaging /remote imaging aware of ticketing tool and its functionality.
Good hands on of basic Hardware networking and server troubleshooting required for L1.
Ready to work in all environment
Has ability to prioritize work.
Aware of ITIL standards.
Rotational Shift
Work from office