Senior Director, Heart and Vascular Institute Procedural Areas

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Mass General Brigham (MGB) a not-for-profit academic healthcare system established in 1994 by Brigham and Womens Hospital (BWH) and Massachusetts General Hospital (MGH) provides a full continuum of care encompassing two academic medical centers (AMCs) community and specialty hospitals a managed care organization a network of employed and affiliated physicians community health centers home care home hospital a health insurance plan and other health-related entities. MGB is dedicated to advancing patient care research education and community service through innovation performance and high reliability across all components of our delivery system.

The MGB Heart and Vascular Institute (HVI) is home to more than 2500 clinicians and staff. The team provides care in more than 40 settings across the MGB enterprise and provides more than 350K ambulatory visits 25000 procedures and 150000 echocardiograms. The MGB HVI team produces more than 1000 research publications annually and has more than $180M in annual research expenditures.

Role Summary:

The MGB HVI is seeking an exceptional leader to serve as a Senior Director to serve as the lead administrator for the HVI cardiovascular procedural areas including all invasive and non-invasive procedural sites. As the Heart and Vascular Institute continues with MGB integration and coordination across all sites the Senior Director will play an integral part in delivering efficient patient centered clinical operations as well as execution of MGB procedural services strategy. The Senior Director will work closely with hospital procedural leadership to ensure close alignment with the hospital-based structures and teams.

Working closely with the HVI physician Directors for Interventional Electrophysiology and non-invasive testing including but not limited to echocardiography electrocardiography and ambulatory monitoring as well as the HVI Procedural Nurse Directors the Senior Director will oversee the execution of an MGB strategic vision to provide seamless access to HVI procedures across MGB procedural locations. The objectives for the HVI include maximizing the utilization of all MGB procedural assets developing aligned clinical and administrative protocols ensuring transfers between MGB institutions and supporting the achievement of growth and improved access into MGB. The Senior Director will work with AMC and Community Hospital leaders to develop consistent workflows for clinical orders and scheduling to improve patient and provider experience accessing our system providers. The Senior Director will also play a key role interfacing with MGB/AMC Digital leadership to develop a plan for integrating technology and applications across the system for Cardiovascular care to enable enhanced access across all MGB sites.

Leadership:
In partnership with HVI leadership the Senior Director determines the goals and objectives for cardiovascular procedural areas.
Leads multi-disciplinary groups preparing for the move into the MGH Ragon Building. Provides operational oversight and participates as a critical leader in determining staffing equipment space needs workflows finances and other interfaces with hospital departments as part of the move to the new building.
Implements HVI strategic plans for growth such as operational efficiencies bed planning staffing recruitment strategies community presence capital and procedural room availability.
Works with Institute leadership and MGB Strategy to identify evaluate and recommend new business ventures affiliations and partnerships consistent with the MGB and HVI strategic plans and the growth and market objectives of the enterprise. Works with departmental and hospital leadership and relevant MGB departments to prepare the necessary business plans and documentation.
Serves as a critical member and senior leader for the Heart and Vascular Institute administrative team(s). Establishes and maintains clear communications with Institute leaders as to each areas performance. Interacts and builds strong working relationships with peers and clinical leadership from other divisions and hospitals. Cross covers as needed to support leadership in the Institute.
Works with hospital leadership to evaluate and monitor performance of the HVI procedural areas to support the delivery of services and the operational goals of cost containment quality enhancement developing a culture of safety and patient experience.
Develops leadership structure that maximizes clinical integration and coordination with procedural areas in the community.

Clinical Operations:
In collaboration with HVI leadership leads the implementation of strategies for the growth improved access eliminating case cancellations bed placement transfers improved turnover and integration of clinical services throughout MGB.
In partnership with relevant chiefs ACMO directors and clinical operations leaders oversees operations of clinical services provided in ambulatory inpatient ICU and procedural services across multiple campuses. Works to achieve system level clinical and quality goals.
Works with clinical and entity leadership to develop implement and maintain adequate staffing to support growth and access for the procedural areas.
Works with the Chief regarding research planning and growth in the context of advances in technology science and the funding environment in collaboration with AMC leadership.

Essential Functions:
Create and manage budgets monitor financial performance and take corrective action as needed.
Providing management guidance and support to administrative leaders (5-8 FTEs) provides mentorship to ensure their success and to hold them accountable for achieving operational goals.
Quality and Safety - Monitor and evaluate the quality of work output Research and analyze data to identify areas of improvement.
Develop and implement strategies to improve the performance of the HVI procedural areas.
Achieve operational goals including volume financial people quality and safety.
Develop implement and monitor policies and procedures to ensure efficient operations.
Develops letters presentations announcements and other communications.
Keeps current regarding trends and developments in the health care field.
Serves as a stand-in for the HVI Administrators in relevant meetings if needed and on committees as needed or assigned by EA.
Leads or participates in special projects or other related tasks as requested or required.
Supports the development HVI website material.
Performs other duties as assigned
Complies with all policies and standards

Qualifications
Masters degree in business administration public health public administration or related field required.
5 years administrative/management experience in an academic medical center is required.
Supervisory experience is required.
Outstanding organizational skills to manage many competing responsibilities and priorities.
Ability to delegate effectively supervise and plan for the timely and successful completion of objectives.
Exceptional interpersonal skills and a high degree of social facility in obtaining cooperation and support from a broad range of people.
Demonstrated ability to interact with all members of the organization in ways that enhance understanding respect cooperation and problem solving.
Excellent verbal and written communication skills to communicate effectively with a large and diverse constituency including departmental leadership administrative staff clinical and research faculty and leaders across the AMCs and MGB.
Excellent negotiation skills in complex internal and external situations.
The ability to independently resolve quickly most problems encountered.
Demonstrated sensitivity discretion and judgment regarding confidential matters.

Education
Bachelors Degree Related Field of Study required

Masters Degree Healthcare Administration preferred or Masters Degree Business Administration preferred or Masters Degree Public Health preferred

Can this role accept experience in lieu of a degree
No

Licenses and Credentials

Experience
Progressive leadership in a healthcare setting 8-10 years required and Progressive leadership in academic medical center 5-7 years preferred

Knowledge Skills and Abilities
- Demonstrated experience in managing complex projects and initiatives.
- Excellent communication interpersonal and presentation skills to communicate effectively.
- Ability to Lead effectively and build team skills. Ability to delegate and effectively supervise and plan for the timely and successful completion of objectives.
- Excellent problem-solving decision-making and conflict-resolution skills to manage complex projects and initiatives.
- Proficiency in financial systems and data analytics and process improvement tools and methodologies.
- Knowledge of healthcare regulations financial management and patient care quality standards.
- Ability to work independently and to accept responsibility for complex and sensitive decision-making.

Onsite

55 Fruit Street

40

Regular

Day (United States of America)

Pay Range

$121908.80 - $177351.20/Annual

Grade

9

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework