IT Specialist
IT Specialist
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Job Description
Description
Title: IT Specialist
Position Number:T
Hiring Unit: Administration Info Tec Svc Academic Development & Technology
Location: UH System Offices Manoa Campus
Date Posted: July 14 2025
Closing Date: July 28 2025
Band: A
Salary: salary schedules and placement information
Full Time/Part Time: Full Time
Month: 11-month
Temporary/Permanent: Temporary
Duties and Responsibilities (* denotes essential functions):
*Provides technical advice and assists in problem resolution with internal Academic Development Technology (ADT) staff for software production management and maintenance.
*Under the guidance of higher level professionals assists in the creation development customization and design of all new departmental system application software.
*Assists in problem resolution and technical support and trains end-users in the navigation of registration scholarship and report management software.
*Works with the software development team to identify and implement ongoing improvements to projects based on strategic initiatives.
*Monitors and provides feedback on the consistency of web design parameters in applications style guides and visual standards to meet web standards for higher education.
*Processes and utilizes functional and technical feedback for departmental web applications in a timely manner to ensure data is displayed accurately and software functions as intended.
*Work closely with appropriate parties to ensure security measures are in place to restrict access to authorized users.
*Assists in the development of training materials for applicable scheduling scholarship and report management web applications.
*Assist in testing of Microsoft SQL Server including queries stored procedures and triggers.
*Keeps abreast of advances in information technology for student registration applications programming language and server technologies.
Other duties as assigned.
Minimum Qualifications:
Possession of a baccalaureate educational degree in Information and Computer Science (ICS) or related field and 2 years of progressively responsible professional information technology experience with responsibilities for software development; or any equivalent combination of education and/or professional work experience which provides the required education knowledge skills and abilities as indicated.
Functional knowledge of software development demonstrated by knowledge understanding and ability to apply principles concepts methodology and terminology.
Functional knowledge and understanding of technology systems hardware and software associated with software development.
Demonstrated ability to recognize problems identify possible causes and resolve routine problems in the area of software development.
Demonstrated ability to understand oral and written documentation write reports and procedures and communicate effectively in a variety of situations.
Demonstrated ability to establish and maintain effective working relationships with internal and external organizations groups team members and individuals.
Demonstrated knowledge and ability with Microsoft SQL Server.
Working knowledge of database performance tuning and trouble-shooting.
Knowledge and experience with student registration processes in higher education.
Knowledge of FERPA and applicable student privacy practices and laws
Knowledge of usability concepts and disability requirements for web-based applications.
Demonstrated ability to speak read comprehend interpret and write fluently in English.
Ability to work outside normally scheduled work hours including day night weekend and/or holiday hours as directed.
Desirable Qualifications:
Demonstrated knowledge of STAR software development including Balance Academic Logic Giving Tree Scholarship Set Up and Access Userve and STAR GPS.
Working knowledge of set up and access with Global Positioning Systems (GPS)
Working knowledge of MS SQL server Management and SQL server agent including knowledge of both systems and how they work together.
Working knowledge of reports server and volunteer matching software.
Knowledge and experience with University of Hawaii student registration processes.
To Apply:
Click on the Apply button on the top right corner of the screen to complete an application and attached required documents.
Note: If you have not previously applied for a position using NeoGov you will need to create an account.
Applicants must submit the following:
- Cover letter to the selection committee indicating interest in the position and how the minimum and desirable qualifications are met
- Resume
- The names and contact information (telephone number and email addresses) of at least three (3) professional references and
- Copies of educational transcripts are acceptable; however original official transcripts will be required at time of hire. Diplomas and copies will NOT be accepted. Transcripts issued from an institution outside of the United States of America (USA) require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services Inc. verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant.
Late or incomplete applications will not be considered. The application will be considered incomplete if any of the required documents/materials are not included or are unreadable.
Please redact references to social security numbers and birthdate on submitted documents.
Employment may be contingent on verification of credentials and other background information including the completion of a criminal history check.
EEO Clery Act ADA
The University of Hawaii is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment including on the basis of veteran and disability status. For more information visit: is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions criminal history record checks.
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act annual campus crime statistics for the University of Hawaii may be viewed at: or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.
In accordance with Article 10 of the unit 08 collective bargaining agreement bargaining unit members receive priority consideration for APT job vacancies. As a result external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.
Accommodation Request: The University of Hawaii complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information please refer to the following link:
Required Experience:
Unclear Seniority
Employment Type
Full-Time
