Be Part of the Story at The Arlington Hotel and Rivers Edge
At The Arlington Hotel every team member plays a role in creating unforgettable guest experiences. Whether youre welcoming guests at the front desk preparing cozy rooms serving in our restaurant or helping host memorable banquets at Rivers Edge your work brings charm warmth and personality to one of Ontarios most unique boutique destinations.
Located in the heart of picturesque Paris this is more than just a place to work its a place to contribute grow and take pride in the moments you help create. As part of Carmens Group youll be joining a hospitality family with over 40 years of experience making people feel seen celebrated and at home.
Our Hotel Food & BeverageManager ensures the guest experience created is aforever lasting memoryby providing an elevated dining and event experience. They also ensure our team is supported encouraged to succeed and promotes our inclusive and fun culture.
Why work for Carmens Group
Great Place to Work Certified
Named Best Workplace in several award categories
Most Trusted Executive Teams
Best Places to Work in Hospitality & Retail
Best Places to Work in Canada
Best Workplaces for Women
Best Workplaces for Mental Wellness
Career coaching & growth opportunities
Perks & Benefits
Pay on Demand get paid when you need it
Global Hotel Discounts for your travels
Comprehensive Group RRSP & Health Benefits
Staff discounts at our restaurants
Wellness Programs & Staff Events
Employee Recognition Programs celebrating your achievements and milestones
Safe inclusive and supportive workplace culture
Join a company that values your growth wellbeing and passion where your career is supported every step of the way.
What you will be doing:
As a Banquet Manager youll lead with professionalism grace and confidence ensuring the guest experience created is aforever lasting memoryby providing an elevatedexperience. You also ensureour team is supported encouraged to succeed and promote our inclusive and fun culture. Your responsibilities will include:
Create a memorable guest experience including menu execution and food quality overall experience and ensuring feedback is received in all private and public guest spaces
Supervise and coachall service team members by demonstrating superior customer service skills and living our purpose vision and values
Assist with developing and delivering regulartraining to service team members
Maintain an up-to-date knowledge of trends in the industry and make suggestions for improvement of the operations
Ensure team engagement remains high by maintaining culture standards providing regular feedback and utilizing a coaching mindset
Work with the Sales & Event Coordinatorsto drive sales including private parties and group bookings
Completing ordering of bar and event dcor inventory items
Develop weekly staff schedules in accordance with event bookings and labour budgets approving timesheets for payroll
Liaise with People & Culture to conduct with team member relations including recruitment training scheduling coaching and recognition
Develop strong relationships with guests and employees by maintaining a regular presence on the floor during key times
Maintain a working knowledge of and ensure compliance with all statutory requirements regarding a food and beverage operation that all licenses including special licenses are applied for in a timely fashion
Act as a Duty Manager for the Hotel as required
What you bring to the table:
Post-secondary education in a related field preferred
2-3 years supervisory experience in the hospitality / tourism industry required
Smart Serve certification required
Excellent leadership communication and organizational skills
A guest-first mindset with a passion for delivering outstanding hospitality
Able to work on a variable schedule including days evenings and weekends
About Carmens Group:
We are Carmens Groupa proud Hamilton-born hospitality company with a mission to create extraordinary memories. Our venues include Carmens Event Centre C Hotel Hamilton Convention Centre The Lakeview Fig&Lemon Catering Arlington Hotel and Good Earth Food & Wine.
Together were shaping the future of Southern Ontarios event and culinary sceneone unforgettable experience at a time.
Are You Ready to Take the Lead
If youre a passionate service professional who thrives in fast-paced event environments and takes pride in creating unforgettable guest experiences this is your moment.
Apply today and lets deliver something extraordinarytogether.
Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process please notify People & Culture upon scheduling your interview.
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