Human Services Supervisor (Employment Services Supervisor) WIOA (4495-12) 11 Paid Holidays Immediately Begin with 40 hours Paid Vacation if No Prior Service. Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option. Highly Competitive and Comprehensive Benefits Package: Medical HRA Dental Vision Employer-Paid Life Insurance Long-Term Disability Tuition Reimbursement Paid Parental Leave Public Service Loan Forgiveness Eligibility Commuter Stipend or Free On-Site Parking Wellness Incentives robust Employee Assistance Program access to Free Medical and Rx through Marathon Health plus expansive Behavioral and Mental Health Resources and More! DEADLINE TO APPLY: 8/5/2025 WORK LOCATION: Ohio Means Jobs 1916 Central ParkwayCincinnati OH 45202 WORK HOURS:Full-time/80 hours Bi-weekly(Potential for Hybrid Remote Work Schedule) ANNUAL SALARY:$60008 NOTE: Applicants for Childrens Services positions cannot provide foster care for children in the custody of Hamilton County. REQUIREMENTS (EDUCATION EXPERIENCE LICENSURE CERTIFICATION): Bachelors degree from an accredited college or university; AND Two (2) years of experience in client services caseload work Associate degree from an accredited college or university; AND Four (4) years of experience in client services caseload work High School Diploma or GED; AND Six (6) years of experience in client services caseload work AGENCY-PREFERRED QUALIFICATIONS: Specific experience in the field of Staffing Workforce Investment Act Employer Services or substantially similar employer focused service industries. JOB DUTIES (SUMMARY): - Support operation of a full-service Workforce One-Stop: maintains facilities and services to assure ongoing state certification; collaborate with the Workforce Investment Board one-Stop partners and stakeholders.
- Ensures delivery of all WIA TANF PRC services and services related to any funding sources flowed through the One-Stop; ensures compliance with all local state and federal regulations. Ensures performance at or in excess of state standards. Promote comprehensive service delivery for priority and special needs populations. Regularly engage in community and employer outreach activities support regular audit compliance and documentation activities.
- Leads and evaluates a team of workers and supervises staff performing any and all activities required to maintain the one-stop and to deliver local WIA/TANF/PRC services which includes: engages job seekers and employers across a range of income levels service needs and locations; gains and maintain detailed knowledge of general WIA/TANF/PRC regulations and subset funds; ensures adequate physical and electronic documentation of services; ensures continuous improvement in all work functions including but not limited to process improvement quality assurance customer satisfaction effectiveness and documentation; provides regular reporting related to inputs processes outputs and added value; aggressively responds to all rapid response activities; optimizes relationships with local approved training providers. ensures service authorization and funds management within permitted ceilings and service types; participates in local economic development activities; recruits employers to engage in One-Stop related services and activities; organizes job fairs job clubs and similar activities
- Attends conferences and training.
- Performs other related duties as assigned.
KNOWLEDGE SKILLS AND ABILITIES:(*Indicates can be developed after employment) - Knowledge of:budgeting; management; supervision; employee training and development; public relations; office practices and procedures; community services programs and regulations*; interviewing; agency policies and procedures*; general requirements of all programs represented by the team*.
- Ability to:apply principles to solve practical problems; define problems collect data establish facts and draw valid conclusions; calculate fractions decimals and percentages; interview job applicants effectively; prepare meaningful concise and accurate reports; understand technical manuals; proofread technical materials recognize errors and make corrections; gather collate and classify information about data people or things; handle sensitive inquiries from and contacts with officials and general public; establish professional cooperative atmosphere as supervisor or team leader of a work unit; work cooperatively with section leader and peers to develop and consistently improve outcome measures.
- Skill in:operating agency networked personal computer software and program operating systems.
ESSENTIAL JOB FACTORS: - Must undergo a background check via the Ohio Bureau of Criminal Identification and Investigation (BCI). Must have a car valid drivers license issued by the state of residency and required auto liability insurance.
POSITIONS SUPERVISED: - Employment Services Technicians
BACKGROUND CHECKS REQUIRED: Background checks consistent with requirements in OAC 5101:2-5-09 must be completed at employment and every ten years following including but not limited to the following systems: - State Automated Child Welfare Information System (SACWIS)
- State Child/Abuse Neglect Central Registry Check for any state in which the applicant resided within the last five years
- Ohio Bureau of Criminal Identification Investigation (BCI)
- FBI
- National Sex Offender Public website () Code 5101:2-5-09 must be conductedfor each prospective employee
| Required Experience:
Manager