Office Assistant-Parks and Recreation
Office Assistant-Parks and Recreation
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 4859 - 6148
1 Vacancy
Job Description
- Now HiringOffice Assistant Parks and Recreation Department
The Office Assistant staffs the front desk providing excellent customer service for the Parks and Recreation Department. This position assists walk-in customers responds to emails answers phone and routes inquiries. This position performs a variety of public services accounting and administrative duties including but not limited to collecting payments making reservations registering the public for programs and activities issuing permits and providing information to the public. Additionally support will be provided for the volunteer program and daily financial reports as well as providing other general department support.
The incumbent must always reflect a professional and courteous demeanor. Other duties include assisting with resource scheduling data research work order processing departmental purchasing compiling information for staff reports maintaining records and assisting with special projects as assigned. Work is performed with general supervision and incumbent must be able to independently carry out assigned duties.
Why City of Lake Stevens- Work-LifeBalance -We are committed to ensure that our staff experience the reward of public service while also sustaining a routine that suits eachindividualslifestyle.
- Work Where you Live!
- The City of Lake Stevens offers a comprehensivebenefits package including:
- Retirement-through the Washington State Department of Retirement Systems.
- Deferred Compensation-with citymatch.
- Excellent healthcare options- including medical dental visioninsurancecity-paid life insurance and long-term disability health savings accounts (HSA) andHealthReimbursement Accounts (HRA/VEBA).
- Paid leave-including paid sick leave paid vacation flexible holidays paid holidays and bereavement leave.
- See ourbenefitspage fora complete list of all the benefits available to the City of Lake Stevensemployees.
Why work for theParks & Recreation Department
The employees of the City of Lake Stevens Parks and Recreation Department worked together to create our Vision and Mission Statements!
Our Vision:
Enriching lives through diverse parks and recreation experiences.
Our Mission:Lake Stevens Parks and Recreation enriches lives through our commitment to:
Play: We provide vibrant locations to recreate in and have recreation programs and events that engage our community and activate our spaces.
Access: We provide access to our diverse areas including the citys lake natural resources and trails.
Stewardship: We maintain our parks to the highest standards while looking for ways to be more efficient. We embrace low impact methodology and climate resilience and protect and improve our environment by focusing on sustainability and water quality.
Community: We strive to engage the public promote healthy lifestyles encourage inclusiveness and foster community identity.
Essential Duties and Responsibilities
Essential duties and responsibilities include but are not limited to the following:
- Provides excellent front-line customer service and responds to public inquiries. This includes answering phone calls responding to emails and assisting walk-in customers by providing information assisting with needs and resolving complaints.
- Assists the public with reservations for facilities registration for programs issuing permits selling passes and other services.
- Assists with the coordination and execution of recreational volunteer and educational programs.
- Maintains a list of other governmental agencies and businesses in Lake Stevens for directing phone calls as necessary.
- Assists with financial reports accounts payable and accounts receivable.
- Performs technical and clerical functions such as utilizing the departments database programs spreadsheets and producingdepartment correspondence including letters emails social media messaging newsletters etc.
- Assists with purchases and maintains an inventory of supplies and materials for the department.
- Supports shipping and receiving tasks including placing orders tracking shipments and inspecting items upon delivery; opens reviews and distributes department mail.
- Creates service requests for the department.
- Assists with review and issuing of department permits.
- Maintains departments electronic and paper records and filing systems; archives and destroys records in accordance with state and local regulations; works with the City Clerks Office in the maintenance of department records and preparing documentation in response to requests for public records.
- Supports scheduling vendors for facility maintenance or other public works areas of responsibility.
- Reconciles all payments daily; processes online payments runs daily financial reports reviews with appropriate staff posts cash receipts to appropriate accounts utilizing software system.
- Maintains general office equipment including copiers fax and postage machines; scheduling maintenance and service calls stocking paper toner and supplies as needed.
- Maintains regular reliable and predictable attendance.
PERIPHERAL DUTIES:- Performs duties ofAdministrative Assistant-Parks and Recreationin their absence.
- Performs other duties as assigned.
OTHER DUTIES AND RESPONSIBILITIES:
The duties essential functions and qualifications in this job description reflect general details as necessary to describe the principal functions the level of knowledge and the scope of the responsibility typically required. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences to equalize peak work periods or to balance the workload otherwise.
PHYSICAL DEMANDS EQUIPMENT & WORK ENVIRONMENT:
Please see the attached questionnaire below for position-specific physical requirements and typical working conditions. The physical demands and work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with a disability to perform the essential functions.
While performing the duties of this job the incumbent is regularly required to use hands to finger handle or feel; talk; and hear. The incumbent frequently is required to sit for extended periods of time and type on a keyboard for extended periods of time. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop kneel crouch or crawl. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close distance color and peripheral vision; depth perception; and the ability to adjust focus.
Work is performed in a typical office environment subject to working outside of normal working hours to meet critical timelines or to provide support in department emergency response events. Office work is ordinarily sitting and/or standing at a desk for extended periods. Some travel to various locations to perform duties and/or attend meetings is required. While performing the duties of this position the incumbent is subject to multiple interruptions by telephone calls and customers; may be exposed to individuals who are irate or hostile. May be occasionally exposed to dust fumes and/or odors. Meeting deadlines and working under moderate stress are illustrative of the environmental requirements of the position. The noise level in the work environment is usually moderate.
Typical business office machinery and equipment utilized includes but is not limited to personal computer including database programs spreadsheet and word processing software; printer telephone scanning equipment fax machine copy machine calculator and projectorQualifications
Education Training and Experience Guidelines
Education: High School diploma or equivalent (e.g. G.E.D.); Bachelors degree in Business Administration Public Administration recreation or related field is preferred.
Experience:Two (2) years of related experience and/or training.
Or: Any combination of education and experience that provides the applicant with the desired skills knowledge and ability required to perform the job may be substituted for these qualifications. Examples of these skills may include the following:
Knowledge of:- Basic research methods.
- Detailed record-keeping techniques.
- Effective oral and written communication principles and practices.
- Report preparation and presentation.
- Lean Management System or Six Sigma principles.
- Modern office practices procedures and equipment including personal computers and related software.
- Proficient computer operation skills and experience with a variety of software programs including MS Office 365 and SharePoint.
- Proper use of telephone etiquette and techniques and ability to assist in answering diverse inquiries.
- Demonstrating effective interpersonal skills using tact patience and courtesy.
- Providing high-level customer service and professionalism.
- Understanding and following oral and written directions.
- Compiling organizing and summarizing complex detailed material independently or from recorded or oral instructions letters notices bulletins or other material.
- Maintaining a variety of complex filing systems records and reports.
- Communicating effectively orally and in writing.
- Maintain confidentiality and communicate with tact and diplomacy.
- Participate as a contributing member of a service-oriented team.
- Establish and maintain effective working relationships with staff management vendors outside agencies community groups and the general public; present a positive image of the City in a variety of circumstances.
- Demonstrate positive and effective interaction and communication with individuals of diverse social and economic backgrounds.
- Analyze situations accurately and adopt an effective course of action.
- Organize work for maximum efficiency.
- Apply Lean or Six Sigma principles to continuously improve processes procedures and implement change management.
- Learn the policies procedures activities and programs of an assigned area or office quickly and accurately.
- Perform basic accounting tasks accurately.
- Perform technical and administrative duties with speed and accuracy.
- Organize and prioritize work assignments to meet schedules and timelines.
- Write correspondence and routine reports; proofread and edit as needed.
- Add subtract multiply and divide with accuracy; compute rate ratio and percent; and create graphs and charts.
- Communicate effectively orally and in writing including the ability to listen effectively and to explain complex issues policies and procedures to internal and external customers.
- Valid State of Washington Drivers License and a driving record acceptable to the city. If drivers license is out of state must be able to obtain a Washington State drivers license within 30 days of hire.
- Minimum typing speed of 45 WPM.
- Multilingual is desirable.
- Completion of position-relevant background check.
Supplemental Information
How to Apply
Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore it is very important that the Work Experience portion of the application be completed in as much detail as possible.
In order to be considered for this opportunity please include the following with your online application:- An attached resume outlining (in reverse chronological order) your experience to date.
- A cover letter explaining your qualifications and why you believe you are a viable candidate for this position
- Contact details for a minimum three (3) individuals who can attest to your work performance technical skills and job-related competencies. This information can be entered in the References section of the online application; does not require an additional attachment.
The City of Lake Stevens is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race sex age color sexual orientation religion national origin marital status genetic information veterans status disability or any other basis prohibited by federal state or local law.
There are no limitations to whos a best fit to serve this community. If we contact you for an interview and you need specific accommodations please let us know. Please contact Human Resources at ten (10) days in advance to allow time for us to make proper arrangements. Youre also welcome to mail your request to City of Lake Stevens Human Resources P.O. Box 257 Lake Stevens WA 98258; or email to
Employment Type
Full-Time
