Administrative Program Specialist A
Administrative Program Specialist A
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Job Description
About this Job
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical preventive and rehabilitative services for all residents of the State of Louisiana.
Learn more about Louisiana Department of Health
This is lead administrative position that functions in support training orienting and managing of administrative and programmatic functions to all Community Health Workers (CHW) in 9 regions which include 60 parish health units in the direction of the CHW statewide program. This position directly supervises 4 positions; 2- State Administrative Coordinator 3s/CHWs and 2- Contract CHWs in Region 4. Charged with providing programmatic support direction and oversight of the implementation of records management and caseload follow-up in the CHW computer based system and statewide CHW policies and instruction. The goal of the CHW Program is to improve the quality of life for Louisiana residents by helping to address the individuals health-related social needs and the community factors that drive them (social determinants of health).
Selected Core Competencies:
Communicating Effectively:The ability to relay information correctly and appropriately to connect people and ideas.
Managing Performance:The ability to direct and to evaluate the work of employees.
Managing Resources:The ability to ensure resources such as time money and people are utilized appropriately to result in maximum business value.
Selected Preferred Competencies:
Accepting Direction:The ability to accept and follow directions from those higher in the chain of command.
Acting with Ethics and Integrity:The ability to be consistent honest and a trustworthy steward of State resources.
Adapting to Change:The ability to adjust plans expectations and behaviors in response to change.
Building and Supporting Teams:The ability to combine your actions and efforts with others to work toward achieving a common goal.
Leading Effective Teams:The ability to guide and motivate a team to create plan for and achieve goals.
Managing from a Distance:The ability to manage others in telework status and/or across multiple locations.
Solving Problems:The ability to discover solutions to problems.Minimum Qualifications
- Three years of experience in administrative services; OR
Six years of full-time work experience in any field; OR
A bachelors degree.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. Job Specification
The official job specifications for this role as defined by the State Civil Service can be found here.
Job Duties and Other Information
Job Duties:
- Position serves as the lead CHW Program lead statewide providing first-hand knowledge on policy and system reporting. Supervises frontline CHW staff to systematically identify and refer health-related social needs of the community and determine eligibility. Provides programmatic supervision and oversight to the staff as it pertains to the CHE program/system; and troubleshooting IT issues with the CHW system. Organizes the training with CHW staff internally to allow for trainee staff to learn and practice with the customized forms and templates best suited for the client population.
- Provides programmatic supervision and oversight to the staff as it pertains to the CHE program/system; and troubleshooting IT issues with the CHW system.
- Makes presentation of information in workshops and training sessions. Serves as the training lead for CHW staff statewide primary support for the CHW system and ensures staff adequately trained on the system.
- Serves as the training lead for CHW staff statewide primary support for the CHW system and ensures staff adequately trained on the system.
- Incumbent designated as a Super User trained to configure the system define clinical decision rules and determine when alerts appear and then provide front line support to other users in the clinic.
- Acts as a liaison between these clients health and social services and the community; linking clients with community services that may address their health-related social needs (i.e. housing instability food insecurity utility needs interpersonal violence and transportation needs).
- Meet patients in the parish health unit and conduct a needs assessment survey including helping patients to set health goals.
- Document each patient encounter in detail. Prepare reports and documents as needed or requested. Maintains confidentiality per HOPAA guidelines in regard to patient information.
Position-Specific Details:
Location: Office of Public Health / Region 4-BRCO / Lafayette Parish
Appointment Type:Job appointment (temporary appointment that may last up to 48 months)
Cost Center: /9992800
Position Number(s):
LDH supports Louisianas commitment to being a State as a Model Employer (SAME) by promoting the recruitment hiring and retention of individuals with disabilities.
How To Apply
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
* Information to support your eligibility for the position must be included in the application (i.e. relevant detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:
Casey Hickman
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818 Baton Rouge LA 70821
This organization participates in E-verify and for more information on E-verify please contact DHS at 1-.
Required Experience:
Unclear Seniority
Employment Type
Unclear
