Do you love helping people through difficult situations
Then dont miss your chance to join our this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage Like it never even happened!
Were seeking someone who is great on the phone has excellent analytical skills is detail-oriented and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills then youll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive is knowledgeable truly enjoys providing superior service and loves taking ownership. Are you highly dependable excited about routinely exceeding expectations and willing to learn Then you may be our perfect hero!
As a valued SERVPRO Franchise employee you will receive a competitive pay rate with opportunity to learn and grow.
Primary Responsibilities
Responsible for clear and efficient project communication with the customer and project stakeholders
Daily project(s) oversight to include monitoring status audit and work-in-progress
Create preliminary estimate using estimating software
Review and validate job site documentation
Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
Collaborate and assist with other departments as needed
Position Requirements
High school diploma/GED (preferred)
At least 1 year of customer service and/or office-related experience
Ability to multitask and to remain detail orientated
Proficiency in Microsoft Office (i.e. Outlook Word Excel)
Experience with writing estimates job file processes and quality assurance a plus
Experience in service industry environment a plus
Outstanding written and verbal communication skills including proper pronunciation and grammar and a consistently courteous and professional tone of voice at all times
Polite confident and excellent customer service skills including listening and questioning skills
Ability to remain calm and professional during tense or stressful situations
Excellent organizational skills and strong attention to detail
Very self-motivated and goal-oriented
Capability to work in a fast-paced team-oriented office environment
Ability to learn new software including Xactimate and proprietary software
Ability to successfully complete a background check subject to applicable law
Hours
40 hours/week flexible to work overtime when required
8:30am - 4:30pm M- F
PayRate
Competitive pay based on experience.