Technical Onboarding Lead, Global Enablement Programs

Help shape the future of AWS by architecting world-class technical onboarding experiences that impact thousands of employees globally. As Technical Onboarding Lead youll drive innovation in how we enable and accelerate technical talent across AWS working directly with senior leadership to transform our onboarding approach.

In this role you will own the end-to-end technical foundations strategy for AWSs global onboarding program designing scalable solutions that help new hires rapidly achieve technical proficiency. Youll collaborate with engineering leaders product teams and learning specialists to create onboarding experiences that set the standard for technical enablement.

In this role youll have the opportunity to drive strategic impact at a massive scale influencing how thousands of technical professionals begin their AWS journey. Youll partner with senior technical leaders to shape the future of technical enablement at AWS leading innovative projects that combine technical expertise program design and data-driven optimization. Working at the intersection of technology learning science and program management youll build relationships across AWSs global technical community.

This position offers a unique chance to directly influence AWSs technical talent development strategy placing you at the forefront of shaping how one of the worlds leading tech companies grows and enables its technical workforce.

Key job responsibilities
Architect and implement the global technical onboarding strategy for AWS
Design scalable role-specific learning paths for various technical positions
Collaborate with subject matter experts (SMEs) to ensure content accuracy
Design assessment methods to evaluate technical competency
Build and maintain relationships with key stakeholders across AWS organizations
Partner with engineering leaders product teams and learning specialists
Analyze onboarding program data to identify trends and areas for improvement
Drive continuous improvement through feedback collection and analysis
Propose and pilot innovative approaches to technical onboarding
Coordinate with various teams to ensure smooth execution of onboarding programs


A day in the life
The Global Enablement Programs leader is responsible for working backwards from the field needs to define the enablement strategy within a highly matrixed organization. They ensure relevance and adoption of our global roster of programs continue to evolve and develop state-of-the-art enablement programs and scale new programs all whilst hiring and developing the best builders and leaders within the organization.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.


- 10 years of Microsoft Excel experience
- Bachelors degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM variable compensation revenue reporting forecasting Salesforce automation etc.
- Experience defining refining and implementing sales processes procedures and policies or equivalent

- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120500/year in our lowest geographic market up to $199300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.