Member Service Specialist
Member Service Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Anytime Fitness of Aurora Indianais looking for a highly motivated Member Service Specialistwith a passion for helping others improve their lives through health and fitness. This is a position to help grow our club by working in a creative fun and upbeat atmosphere where every day is different.
Benefits
- Competitive and extensive compensation plan based on sales (commission based)
- Hourly paid administrative time plus commissions
- Continuing education credits through Club Connect
- Continuous training
- Membership to access to over 2000 Anytime Fitness Franchise
- Future career opportunities within multiple Anytime Fitness locations
Qualifications
- Previous customer serviceexperience is preferred in either a
- Experience in a fitness facility or private training environment
- Previous sales experience preferably in the fitness industry but not required
- Desire to be in sales and willing to call prospects and market our club and membership
- Previous experience with fitness club management software (Club O/S Club Ready apps like My Fitness Pal) is a plus
- Superior communication skills - ability to communicate with members as well as personal trainers and team members
Character Qualities
- Honest
- Reliable
- Caring
- Motivated
- Hard-Working
- Creative
- Disciplined
- Empathetic
- High Level of Emotional Intelligence
Responsibilities
The Member Service Specialistserves as a guidance counselor to all members of the club educator and mentor for all training staff and strategist for regional manager.
- Lead the personal training team and lead member experience at the club
- Follow up on sales leads and build a pipeline of prospective new members
- Actively participate in community-sponsored events and other outside opportunities to promote the club
- Network within the fitness industry and other outside industries to drive recognition and interest in the club
- Give tours to prospective members and enrolling prospects after tour process
- Provide good member service to members and prospective members and assist in resolving issues that arise.
- Other duties as assigned
Required Experience:
Unclear Seniority
Employment Type
Part-Time
