Delivery & Growth Lead

Salary banding: 57000 - 86000

Experience: Expert

Working pattern: Full-Time

Reporting to: Kelvin Moore Agile Delivery Director

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

Where youll work:

Depending on the needs of your business area we expect hub based people to be in the office at least once a week and to go to OVO Connection events in-person.

Youll be assigned to the closest one of our three hub offices Bristol Glasgow or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop is designed to inspire people help them connect and bring big ideas to life.

Everyone belongs at OVO

At OVO we are on a mission to solve one of humanitys biggest challenges the climate crisis. And we know it takes all of us to change the world. Thats why we need diverse people from all abilities gender identities ethnicities ages sexual orientations life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So naturally the team youll be joining plays a gigantic role in making that happen.

Come and join us as we shape the future of Product & Tech at OVO where you feel inspired have the opportunity to achieve mastery are empowered to deliver great experiences for customers and contribute to a clear purpose building outstanding products and services that make a real difference.

Were on a mission to make things simpler and more focussed so we can deliver the things that we know will enhance our customer experiences at pace. The journey were on means we reset being a tech and customer-led company and will result in us delivering a service where customers want to stay for longer buy more and tell their friends all with a lower cost base and greater efficiency.

This isnt just a reshuffle; it involves fundamental changes to our ways of working team structures and how teams are composed all grounded in principles that foster high performance locality and simplicity making it easier to get things done and creating opportunities for you to grow.

This role in a nutshell:

As a Delivery & Growth Lead youll have a unique dual focus: keeping delivery flowing and growing the brilliant people behind it.

Youll drive continuous improvement across our tech delivery lifecycle working closely with Product Design Engineering and Agile Coaching. Youll lead on delivery rhythms spot and remove systemic blockers and help standardise how we work across teams.

At the same time youll be a key champion for our people working with ICs and the People team to shape development plans embed growth frameworks and make OVO a place where talent thrives.

Initially youll collaborate to lead a team of approximately 25 individuals within our Technology and Product functions all while ensuring everyone receives a high-quality personalised development experience. You will take a holistic approach to people leadership supporting the team across all aspectsfrom development and wellbeing to day-to-day administrative needs.

Your key outcomes will be:

Ensure the efficient high-quality delivery of product and engineering objectives within a designated scope

• Success metrics: Team velocity/throughput cycle time deployment frequency change failure rate adherence to quality standards successful delivery of planned objectives.

Collaborating closely with your IC partner support influence and encourage the growth and development of individuals at Senior and below role levels with their career growth and performance.

• Success metrics: Effectiveness of IC partnership model (as measured by feedback surveys successful development plan execution) IC Growth Framework adoption employee engagement/satisfaction scores (e.g. DevEx surveys) participation/engagement in relevant communities of practise measurable improvements from enablement initiatives and qualitative feedback on managers facilitation/coaching effectiveness.

Key Responsibilities:

• Delivery Metrics Management and Execution: Take ownership for the timely high-quality delivery of planned engineering work by actively participating in planning tracking progress and removing obstacles. Partner with Product Management Technical Leads and stakeholders to align priorities define requirements manage dependencies and ensure smooth product delivery. Monitor and improve key delivery metrics (e.g. cycle time deployment frequency) through trend analysis and systemic improvements. Ensure your team upholds OVOs engineering standards and processes contributing to enhancements and proactively managing risks and escalations.
• People Growth & Enablement Facilitation: In partnership with experienced Individual Contributors (ICs) facilitate OVOs IC Growth Frameworks enabling goal-setting fair performance discussions identifying development opportunities and guiding promotion readiness. Coach IC partners on developmental duties and engineers on career navigation focusing on systemic improvements. Foster a culture of continuous learning and psychological safety champion engineering enablement by addressing productivity blockers apply OVOs Ways of Working and support Communities of Practice for skill development.
• Performance Management & Feedback: Conduct regular performance reviews aligned with role competencies providing constructive actionable feedback for growth. Implement and refine OVOs performance management processes to be fair transparent and reflect our values.
• Individual Contributor Growth Frameworks: Own and continuously improve OVOs Individual Contributor (IC) career frameworks ensuring clear communication understanding and consistent application. Collaborate with leadership to define levels expectations gather feedback for refinement and drive consistency across technical roles.
• Collaboration & Communication: Collaborate closely with other Growth and Delivery Leads Engineering Leads and People Team partners to ensure consistency and best practices across OVOs engineering teams. Effectively communicate progress challenges and development plans to stakeholders advocating for your teams needs.
• Day-to-day Support: Provide typical line management support for people processes such as approvals for holiday sick leave and expenses.
• Recruitment & Onboarding (as needed): Participate in engineering recruitment assessing skills and cultural alignment. Ensure new team members receive effective onboarding mentorship and support to integrate into their team and OVOs culture.

Youll be a successful Delivery & Growth Lead at OVO if you

• Proven ability in managing software engineering delivery (including planning progress tracking and effective stakeholder management) coupled with a strong understanding of software development lifecycles agile methodologies established engineering best practices and data-informed decision-making.
• Exceptional leadership and mentorship capabilities with demonstrable experience in coaching fostering the development of software engineers facilitating career frameworks and conducting performance reviews all driven by a genuine passion for nurturing talent and high emotional intelligence.
• Proven success in identifying and driving process improvements and systemic enablement within engineering teams underpinned by strong problem-solving skills and a strong commitment to the continuous improvement of both people and people-focused growth processes.
• Excellent communication collaboration facilitation and influencing skills with a natural ability to build trust and rapport with engineers at all levels particularly effective in partnership models.
  
• Highly adaptable thriving in fast-paced scaling technology environments and dynamic complex Agile settings.
• Desirable experience includes: facilitating or actively participating in Communities of Practice managing teams with high support ratios or distributed responsibility models training or enabling peer coaches or mentors a technical background relevant to OVO Engineerings domain or familiarity with project management CI/CD and monitoring tools used at OVO.

Lets talk about whats in it for you

Youll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal.

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVOand theres flex pay. Well give you 9% Flex Pay on top of your salary 4% of this is auto enrolled into your pension and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits including our green benefits which weve put at the heart of our offering add to your pension or even take it as cash.

Heres a taster of whats on offer:

For starters youll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level critical illness cover life assurance health assessments and more

For your wellbeing
With gym membership travel insurance workplace ISA will writing services dental insurance and more

For your lifestyle
With extra holiday buying discount dining home & tech loans and supporting your favourite charities with give-as-you-earn donations

For your home
Get up to 400 towards any OVO Energy plan plus great discounts on solar smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people we need to listen to each others experiences and find ways to build a truly inclusive and diverse workplace. As part of this we have 8 Belonging Networks at OVO. Led by our people for our people - so when you join OVO you can play a part - big or small - with any of the Networks. Its up to you.

Oh and one last thing...

Wed be thrilled if you tick off all our boxes yet we also believe its just as important we tick off all of yours. And if you think you have most of what were looking for but not every single thing go ahead and hit apply. Wed still love to hear from you!

If you have any additional requirements theres a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.