Information & Investigations Officer
Information & Investigations Officer
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Salary Not Disclosed
1 Vacancy
Job Description
Information & Investigations Officer
Governance
Permanent Full Time
Stream A Level 5 $93401
Hervey Bay
At Fraser Coast Regional Council our people are our most important asset and central to achieving our purpose of Building Better Communities Together.
What we are looking for:
Were looking for an experienced complaints and information professional to join our governance team taking responsibility for our complaints and information handling and management system.
What your day will look like:
- Reviewing and prioritising complaints in line with delegations and organisational priorities
- Conducting thorough assessments and reviews of complaints and information requests
- Providing well-researched recommendations and monitoring their implementation
- Ensuring compliance with council reporting obligations and legislative requirements
- Delivering training to internal stakeholders to enhance knowledge and compliance practices
- Engaging with different areas of local government to provide tailored governance support
Please click here to view a full position description.
What youll need for success:
- Extensive experience in handling administrative complaints and managing right to information and information privacy matters
- Strong ability to interpret and apply legislation
- Excellent analytical problem-solving and decision-making skills
- Strong research and report-writing capabilities
- A proactive and adaptable approach to learning across diverse local government functions
- Exceptional communication and interpersonal skills
Benefits of Working with Council
Committed to providing quality services to our community we strongly support an inclusive and values driven culture recognising your individual skills knowledge and talent. As part of this we have implemented our Leadership Development Program Boss to Coach.
We also create innovative solutions to labour shortages through our TEMPO program which has been recognised by our HR peers nationally in 2022 as well as winning the LGMA 2023 Excellence in Innovation award. Click here to review our Employee Value Proposition.
What we Offer:
- Values based culture
- Employee discount shopping program
- Professional development
- Flexible working arrangements including work from home
- Study assistance program
- Novated leasing
- 24/7 access to Employee Assistance Program
- Paid maternity and paternity leave
- Paid emergency services leave
- Uniform subsidy
- Years of service rewards
Apply now:
Applications close 11pm on Monday 11th August 2025
For further details please contact Debbie Vagias Legal Liaison and Integrity Advisor on
Required Experience:
Unclear Seniority
Employment Type
Full-Time
