Client Success Manager
Client Success Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Aoka is a third-party municipal services provider serving jurisdictions across Texas. We support local governments with expert building inspections plan reviews and code consultingpowered by our proprietary software that accelerates inspection turnaround times and helps prevent costly construction delays.
Qualifications:
Bachelors degree required (Business Marketing Construction Management Engineering Architecture or related field)
Some prior sales experience is required
Must have background in Construction Engineering Architecture local government or building inspection/code compliance industry
Ability to build trust and strong relationships with clients
Skilled in sales upselling and negotiation
- Familiarity with CRM tools data analysis and digital platforms
Responsibilities:
Build and maintain strong long-lasting client relationships as the primary point of contact
Onboard new clients and ensure their smooth integration with company services
Identify and pursue opportunities for upselling and cross-selling to grow accounts
Collaborate with internal teams to coordinate project delivery and meet client expectations
Monitor project progress and provide regular updates to clients and stakeholders
Prepare and analyze reports on client performance revenue and account growth
Advocate for client needs within the company to improve products and services
Negotiate contracts manage renewals and ensure compliance with agreements
- Travel up to 50% to meet with clients and attend meetings as required
Compensation & Benefits:
Total compensation up to $105000 annually (base salary plus quarterly bonuses based on client management and revenue growth)
Health Dental and Vision Insurance coverage
Retirement plan with a 5% company match
12 paid holidays per year
Unlimited Paid Time Off (PTO) restrictions apply
Company-provided vehicle for business use
Aoka LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin disability age or veteran status.
If you require reasonable accommodation during the hiring process please contact us at
All offers of employment are contingent upon the successful completion of reference checks background screening and eligibility to work in the United States.
Required Experience:
Manager
Employment Type
Full-Time
