Lead Concierge
Lead Concierge
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Salary Not Disclosed
1 Vacancy
Job Description
Are you a warm detail-oriented professional who takes pride in creating positive first impressions At Claiborne Senior Living we believe every interaction is an opportunity to make someones day betterand our Lead Concierge leads the charge.
As the face of our community the Lead Concierge is responsible for ensuring every guest resident and team member is welcomed with hospitality professionalism and heart. This position plays a critical role in front desk operations administrative support and maintaining smooth daily functions across departments.
What Youll Do:
- Welcome and assist all guests residents and team members with professionalism and warmth.
- Manage the front desk phones mail tours and reception area appearance.
- Support ED with resident admissions billing and administrative tasks like AP/AR.
- Coordinate new hire orientation and assist with concierge scheduling.
- Submit invoices and ancillary charges; maintain office supply inventory.
- Train concierge staff and assist with errands and transportation coordination.
- Ensure smooth service-oriented front desk operations every day.
What Were Looking For:
- 2 years of general office experience with a customer-service mindset.
- AP/AR experience preferred.
- Professional appearance and communication skills.
- Proficient in Microsoft Office (Word Excel Outlook).
- Ability to multi-task prioritize and adapt in a fast-paced environment.
- High school diploma or equivalent required.
- Valid drivers license required.
- Flexible availability including weekends and holidays as needed.
Benefits for all employees include:
Double time on major holidays
free employee meals
up to 1000K employee referral bonus with no limit on how many you can refer
instant access to your pay in between paychecks
Benefits for full-time employees include:
Medical dental and vision
up to 3 weeks PTO in first year
Employer paid life insurance
Employee assistance program
LT & ST disability insurance
Critical Illness & Accident insurance
EEOC Statement:
Claiborne Senior Living LLC is an equal opportunity employer and does not discriminate on the basis of race color religion sex national origin age disability or any other characteristic protected by law. We are committed to providing an inclusive and diverse workplace for all employees.
Employment Type
Full-Time
