Patient Services Representative Part Time
Patient Services Representative Part Time
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Life Changing Vision is a mission statement we adhere to in every aspect of our care giving from the moment a patient walks through our doors to the follow-up care they receive. We are committed to helping our patients attain overall wellness in body mind and spirit.
St. Lukes is a legendary ophthalmic practice with six locations in the Gulf Coast region of Florida and twoin The Villages. The St. Lukes name is known not only for excellence in cataract surgery results and patient care but also for career opportunities and growth in the communities we serve.
- Answer incoming calls from patients
- Schedule patient appointments for all St. Lukes office locations
- Direct or redirect calls to appropriate departments
- Answer patient questions regarding St. Lukes
- Address and record patient concerns in a professional manner
- Gather patient information required for appointments
- Participate in continuing education opportunities held at St. Lukes
- Other duties as assigned by management
- Ability to maintain the confidentiality of private information
- Ability to work in a high call volume environment
- Friendly demeanor and positive attitude
- Knowledge of medical terminology
- Ability to answer phones
- Basic computer skills
- Able to develop good customer relationships with a focus on achieving customer satisfaction
- High school diploma or GED
- Call center experience
Required Experience:
Unclear Seniority
Employment Type
Part-Time
