Director, Community Standards & Support, Student Affairs

Summary: The Director of Community Standards & Supports overall mission is to serve as the senior conduct officer overseeing and coordinating the administration of the student conduct process at Queens University of Charlotte and serving in a case management role as a deputy Title IX coordinator and member of the CARE team. This position reports to the Vice President of Student Affairs/Dean of Students.

This full-time 12-month position is exempt from provisions of the Fair Labor Standards Act (FLSA) and is not eligible to earn overtime pay for hours worked above 40 in a single work week.

Essential Duties and Responsibilities include the following:

• Oversee the Universitys disciplinary system which includes the coordination and management of reported incidents of violation of the Queens Honor Code ensuring investigations are conducted when warranted and violations are resolved by the appropriate conduct officer in accordance with the Queens Honor Code.
• Recommend policy changes to Queens Honor Code and oversee the updating of the Queens Honor Code annually.
• Oversee the annual updating of the Student Handbook.
• Serve as the primary Campus Judicial Officer for the Student Affairs including the supervision advising and training of the Honor Council.
• Ensure compliance with FERPA for all student conduct records by supervising the maintenance security and proper disclosure of such records.
• Manages conduct database software (PAVE) statistics benchmarks and assessment tools. Ensures organization of and provides recommendations for improvements to standard forms and documents. Enter data maintain student conduct records and create student conduct reports surveys and assessment.
• Provides conduct training for all hearing officers and hearing boards.
• Leads and coordinates key policy and procedures reviews including the Biennial Alcohol & Other Drug Review and other internal reviews as requested
• Consistently serves as an advocate for diversity and cross-cultural understanding to create a welcoming campus to all students
• Serve as a Deputy Title IX Coordinator for sexual assault/interpersonal violence cases and collaborate with Title IX Coordinator when appropriate for conduct matters. Manage cases and help navigate students through the Title IX process as needed.
• Oversee all educational programming related to risk management (alcohol drug sexual assault and interpersonal violence prevention hazing etc.). This includes the management of our online learning module for trainings but also may include in-person trainings for students faculty and staff as appropriate.
• Serve on the CARE/Behavioral Assessment Team and Student Support Team. Provide direct case management for student cases
• Oversees the Student Emergency fund and the distribution of those funds to students in crisis.
• Provide level 2 responses to crisis situations for student concerns. Respond to live-in staff with after-hours concerns and contact with parents as needed.
• Oversee commuter student programming and support of commuter student initiatives.

Non-Essential Duties

• Represent the division on various committees as needed.
• Special projects and other duties may be assigned to achieve department and/or university goals.

Experience Knowledge and Skills Required

• Masters degree in Student Affairs Administration or comparable degree program with at least four years professional experience
• Experience with adjudicating student disciplinary cases and student conduct processes
• Experience working with Title IX related situations
• Experience assessing student learning outcomes and formulating appropriate action plans
• Demonstrated track record of actively promoting diversity and inclusion of all students
• Ability to maintain confidential information in professional manner
• Demonstrated organization and planning skills; strong follow-up and follow-through skills to ensure completion of goals and objectives
• Must be able to work in a fast-paced environment with demonstrated ability to effectively prioritize multiple competing tasks and demands
• Computer proficiency (Microsoft Office preferred including Word Excel PowerPoint Outlook)
• Familiarity with Family Educational Rights and Privacy Act (FERPA)
• Flexibility to regularly work evenings and weekends to achieve objectives of the position.

Preferred Experience Knowledge and Skills

Application Process

Does this sound like a good fit Please submit the following:

1. A cover letter addressing the position qualifications and experience
2. Current rsum
3. Salary requirement
4. Contact information for three professional references.

Queens will continue to accept applications until the position is filled.

About Queens University of Charlotte

Located in the heart of the nations second fastest growing metropolitan area Queens University of Charlotte leverages the citys diverse and thriving environment as an extended classroom. Nationally recognized for undergraduate programs in international and interdisciplinary education Queens blends the best of liberal arts learning with professional preparation and community engagement. Focused on supporting success for diverse learners faculty build close and collaborative relationships with students and help them build intentional and individualized roadmaps for flourishing at Queens and beyond. At the graduate program level the University offers innovative educational experiences that help learners advance professionally and retool for new opportunities. Our environs afford faculty myriad opportunities to advance their own professional growth and teaching and research interests by collaborating with vibrant industry non-profit and community organization sectors.

Because of our history of innovation and our legacy of strong leadership Queens is positioned to be among the new forerunners of American higher education.This is a defining moment for Queens. While other institutions are focused on sustaining and surviving we are thinking much bigger.

Institutions that understand what is needed and are willing to reimagine what is possible can position themselves to thrive and strengthen their market position after the pandemic with innovative approaches that are deeply connected to the world and its greatest challenges.

By 2030 Queens aspires to become the leading private national university of Charlottewith deep meaningful and reciprocal connections to the needs of our local community and economy; inventive and multidisciplinary academic programs that are connected to the worlds most pressing challenges and biggest areas of opportunity; a fully connected integrated and innovative set of experiences that support holistic wellness and wellbeing; a culture of continuous improvement and investment that enables faculty and staff to flourish and achieve their full potential; and a comprehensive approach to diversity equity and inclusion that begins on campus and radiates throughout the community.

Queens University of Charlotte aims to be a leading comprehensive university distinguished by its commitment to transforming the lives of its students and enhancing the intellectual and cultural fabric of its community. Queens is a campus where diversity equity and inclusion are core values. The mission of Queens is to provide transformative educational experiences that nurture intellectual curiosity promote global understanding encourage ethical living and prepare individuals for purposeful and fulfilling lives. To this end the University recruits talented faculty staff and students from across the United States and around the world. Queens encourages applications from women people of color people with disabilities and members of other protected classes and historically minoritized communities. The University also invites applications from individuals who are prepared to provide a rich and varied educational experience to our increasingly diverse student body and to collaborate with colleagues to make Queens an equitable and inclusive place to live learn and work.

Queens works to provide an accessible living learning and working environment for current and prospective faculty staff and students and visitors to our campus. If there are accommodationswe can provide to make your application process more accessible please contact the Director of Human Resources ( ). The position duties and responsibilities listed above should be able to be completed with or without reasonable accommodations. HR works in partnership with employees to manage the workplace accommodations process.

Benefits

Queens offers comprehensive benefits to eligible employees including: medical dental and vision insurance domestic partner benefits a 403b retirement plan with two options (pre-tax or post-tax (Roth) contributions) with a generous match vacation and generous paid holidays tuition remission and tuition exchange Queens-paid life insurance supplemental life insurance dependent life insurance accidental death and dismemberment insurance disability insurance flexible spending accounts (medical dependent care Health Savings Account) sick leave and long-term disability leave paid parental leave FMLA leave when eligible reduced cost meals at Morrison Dining Hall employee assistance program (EAP) free access to the Levine Center wellness addition employees may choose benefits such as pet insurance critical care insurance and legal assistance.