Job Description
Summary of the Job Role
The successful candidate will be a member of the Level 2 IT Support (System Admin & Network Support). The role will comprise of supporting a multitude of infrastructure services within the Virtusa Enterprise IT organization.
Experience and Skills
Candidates with some of the following skills and experience may apply:
- 2 years of experience in installing configuring and troubleshooting server operating systems such as Microsoft Windows Server and Linux
- 2 years of hands-on experience in managing Microsoft AD DS DNS and DHCP
- 2 years of experience in provisioning and maintaining cloud IaaS environments (AWS or Azure)
- 2 years of experience in GWS(Google Work Space) Manage Engine OKTA Sec-Ops is good to have
- 2 years of experience in handle Network related issues.
- Experience in messaging and collaboration infrastructure such as Microsoft Exchange Office 365 Lync and Skype for Business
- Experience in operating Mobile Device Management (MDM) platforms such as Microsoft Intune or
- Experience in operating server virtualization platforms such as VMware and Hyper-V
- Exposure to operating Microsoft SCCM
- Experience in working with ITSM tools such as ServiceNow or BMC Remedy
- Experience in task automation through PowerShell or Linux Shell Scripts
- Exposure to DevOps practices and tools
- Exposure to enterprise anti-virus platforms
- Ability to write technical documentation.
Qualifications and Certifications:
Mandatory:
- Bachelors Degree in IT or Computer Science
- Google Certification (GWS)
Good To Have :
- MCSE/MCSA: Server Infrastructure
- CCNACCNP
- Linux Certifications (RHCSA LPIC1 etc.
- Cloud Certification (AWS Azure GCP etc.)
- ITIL Foundation
Soft Skills:
- Excellent troubleshooting and problem-solving skills
- Strong communication and team working skills.
- Ability to work independently or collaboratively.
Shift Timings:
- Rotational Shifts. As its 24/7 support.
Required Experience:
Contract