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We are a global law firm with a powerful strategic focus and real momentum. Our industry-focused strategy is seeing us take on pioneering work in places that others have yet to reach. Our shared values define our culture and our workplace. You will find us to be unusually collegial team-oriented and ready to innovate. We work seamlessly across practices offices and around the world. This elimination of boundaries has allowed us to evolve into a law firm that works as hard for its culture as it does for its clients.
The position in our Austin Texas office requires a dependable candidate who is a self-starter with the ability to provide a high-level of customer service. This role directly supports the Office Administrator and acts as the first impression and point of contact to our visitors. This individual is also responsible for escorting visitors to conference rooms and provides business center support such as arranging catering coordinating transportation and more.
Support the Office Administrator with daily operations including pulling weekly attendance reports budgeting office expenses and creating agendas and presentations for meetings
Responsible for tracking and paying office vendor payments
Greet clients and visitors and follow firm security procedures and protocol for all visitors ensuring all guests are identified and properly escorted by firm personnel
Assist with the scheduling of conference rooms utilizing online tool and works with practice coordinators conference room attendants and IT personnel to ensure seamless client services including but not limited to arrangements for food orders video conferencing and computer equipment
Handle all catering and meeting requests for internal and external groups
Coordinate all visiting attorney office and conference room reservations
Manage reservations and visitors professionally knowledgeably and with a welcoming demeanor
Remain current with the structure of the firm including offices practices and hierarchy of firm personnel in order to best serve our in-bound callers connecting them to their party the first time
Coordinate details for Business Development People & Development and administrative meetings and events including firm-wide initiatives trainings and practice team special meetings
Work closely with the Office Services team as needed
Assists with clerical duties as requested including submitting office maintenance requests in building tenant service system
Reconcile invoices and process payment in online expense management system
Additional responsibilities or special projects as requested
Minimum two years of customer service or reception experience in a large office environment preferably in a professional services firm or law firm
High school diploma required; Bachelors degree preferred
Proficiency in Microsoft Office Suite
Excellent written and oral communication skills including tactful interaction with other professionals and proper etiquette
Positive attitude and strong commitment to customer service
Ability to manage multiple projects at one time and ability to effectively adapt to changing priorities while maintaining a calm demeanor during stressful situations
Demonstrate initiative strong work ethic and willingness to learn new skills
Ability to analyze alternatives and to solve problems decisively
Event coordination experience a plus
Norton Rose Fulbright US LLP is committed to providing employees with a comprehensive and competitive benefits package that supports you your health and your family. Benefit packages include access to three medical plans dental vision life and disability insurance. Employees can also access pre-tax benefits such as health savings and flexible spending accounts. Norton Rose Fulbright helps provide financial security by allowing employees to participate in a 401(k) savings plan and profit-sharing plans if eligible. Full- time employees are eligible to access fertility benefits designed to support fertility and family-forming journeys.
In addition to the Firms health and welfare benefits above we offer a competitive paid time off plan which provides a minimum of 20 days off based on your role and tenure with the firm. The firm offers a generous paid parental leave benefit allowing parents to take a minimum of 14 weeks of paid leave to bond with your newborn or adopted child(ren). Employees are also entitled to 11 Firm holidays.
Norton Rose Fulbright US LLP is an Equal Opportunity Employer and complies with all applicable federal laws and their implementing regulations that require the collection and recording of certain data and information. The information we receive will not be used to make any decision regarding employment and will be kept separate from your application. Similarly self-identification information is kept confidential and used only in accordance with applicable federal laws and regulations. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran Rose Fulbright is committed to providing reasonable accommodation as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or accommodation to complete your application please contact . Please provide your contact information and a description of your accessibility issue. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
Required Experience:
IC
Full-Time