Case Manager - HART Program
Case Manager - HART Program
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Job Description
Position Description
If youre looking to be a part of a collaborative environment where your skills can make an impact explore our current opportunities in creating a better future for public health.
About Harris County Public Health:
Harris County Public Health (HCPH) includes a network of more than 1100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services community programming and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation engagement and health equity HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.
Position Overview:
The HART Case Manager provides direct support to individuals experiencing acute emotional psychological or situational crises. The primary role is to assess client needs develop and implement crisis management plans and coordinate services that help stabilize individuals in crisis situations. This position requires strong communication crisis management skills and the ability to connect clients with appropriate resources for ongoing care and support.
Duties & Responsibilities:
Conduct comprehensive assessments of individuals in crisis to evaluate the severity of their situation and immediate needs.
Provide short-term intervention strategies including emotional support de-escalation and safety planning.
Develop individualized crisis intervention plans identifying immediate action steps and coordinating the appropriate resources.
Collaborate with crisis intervention teams law enforcement or medical professionals during high-risk or high-intensity situations.
Assist clients in understanding their situation and available options for treatment or stabilization.
Maintain accurate up-to-date case files and documentation ensuring compliance with confidentiality and legal requirements.
Document client interactions crisis interventions outcomes and referrals in accordance with organizational policies.
Connect clients to appropriate community resources including mental health services housing substance abuse programs healthcare and legal services.
- Follow up with clients to ensure that they are receiving the necessary services and make adjustments to intervention plans as needed.
Harris County is an Equal Opportunity EmployerThis position is subject to a criminal history check. Only relevant convictions will be considered and even when considered may not automatically disqualify the candidate.
Requirements
Education:
Bachelors degree in social work Psychology Counseling or a related field is typically required.
Experience:
At least 2 years of experience in crisis intervention case management or social services
Current Texas Drivers License (upon hire)
Knowledge Skills and Abilities:
Proficient in MS Office Suite (Word Excel PowerPoint Outlook)
Excellent communication skills (verbal & written)
Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment
Ability to maintain confidentiality when dealing with sensitive information
Ability to work well with public and staff members
Must use your personal mobile device for our Multifactor Authentication process
Must possess the ability to effectively present information in one-on-one and small group situations to other employees and/or managers
Must be knowledgeable of company protocols operational procedures and safety policies
Ability to de-escalate complex situations by using Trauma Informed Care and harm reduction practices
Ability to coordinate activities closely with others in stressful situations
Core Competencies:
Organizational Leadership
Understands the organizational mission
Understands ethics and public good; is concerned with public trust
Demonstrates respect for the opinions and beliefs of others
Collaboration
Contributes to an inclusive workplace where equity diversity inclusion and individual differences are valued and leveraged to achieve the vision and mission
Demonstrates a sense of responsibility for the success of the group
Collaborates with others to improve quality and address needs
Innovation
Ability to adapt to change
Interpersonal Abilities/Personal Characteristics
Treats others with courtesy sensitivity and respect
Behaves in an honest fair and ethical manner
Assesses and recognizes own strengths and weaknesses
Uses sound judgment
Self-motivated
Organizes and maintains work environment to allow for maximum productivity
Communication
Communicates clearly and effectively both orally and in writing
NOTE:Qualifying education experience knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentationbutONLY information stated on the application will be used for consideration. See Resumewill not be accepted for qualifications.Preferences
Education:
Masters Degree in a related field
Professional Licenses:
Licensed Clinical Social Worker (LCSW)
Licensed Chemical Dependency Counselor (LCDC)
Licensed Mental Health Counselor (LMHC)
Licensed Master Social Worker (LMSW)
Licensed Professional Counselor (LPC)
Master of Social Work (MSW)
Psychologist
General Information
Position Type and Typical Hours of Work:
This is a full-time position.
Days and hours of work are typically Monday through Friday from 8am to 5 pm.
This position is required to be available for on-call duties as needed ensuring continuous support and coverage outside of regular business hours.
Other days and hours as necessary.
Work Environment:
This position involves both a professional office environment and fieldwork requiring travel to external locations for site assessments meetings and hands-on tasks.
Physical Demands:
Must be able to lift up to 50lbs have the ability to stand bend and or sit for extended periods of time.
Work Location:
Harris County Public Health: Community Health & Violence Prevention Division 1111 Fannin St. Houston Texas. 77002.
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Required Experience:
Manager
Employment Type
Full-Time
