Lead Associate - Process Training {Insurance)
Lead Associate - Process Training {Insurance)
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Salary Not Disclosed
1 Vacancy
Job Description
Urgently hiring for one of our direct clients in the Philippines.
Job Title: Lead Associate - Process Training
Location: Magaworld Iloilo (Onsite)
Shift Timing: 5AM-2PM
RESPONSIBILITIES:
- Facilitate new hire training for Pre-process and/or Process Training batches.
- Create organize plan and deliver various forms of onboarding orientation and training for employees
- Create and/or acquire training procedure manuals guides and course materials.
- Maintain records of training and development activities attendance results of tests and assessments and retraining requirements.
- Evaluate program effectiveness through assessments surveys and feedback.
- Conduct coaching and feedback for teams assigned on the floor
- Conduct Train-the-Trainer Programs for new trainers/ capability upliftment training for existing trainers
- At least 2 years experience in Product/Process Training (BPO)
Employment Type
Full-time
