Banquet Supervisor
As a Banquet Supervisor you will be responsible for overseeing the setup service and breakdown of various banquet events ensuring that guests receive top-quality service according to the hotel s standards. You will lead the banquet service team coordinate activities from setup to breakdown and maintain high levels of guest satisfaction.
Responsibilities:
- Oversee and coordinate all banquet event activities from setup to breakdown.
- Lead the banquet service team assigning tasks and monitoring performance.
- Ensure that tables linens service stations buffet lines and equipment are properly arranged.
- Communicate effectively with the kitchen bar and event planners to ensure seamless service.
- Greet and interact with clients/guests to handle any requests or concerns during the event.
- Monitor food and beverage service ensuring high levels of guest satisfaction.
- Ensure compliance with health hygiene and safety standards.
- Assist in training new banquet staff on service techniques and etiquette.
- Maintain detailed records of inventory breakages and post-event feedback.
- Assist with scheduling timekeeping and reporting to the Banquet Manager.
Requirements
- Diploma or degree in Hospitality Hotel Management or a related field.
- 2 years of experience in banquets or F&B operations (with 1 year in a supervisory role preferred).
- Strong leadership and team management abilities.
- Excellent guest service and communication skills.
- Knowledge of event setups service styles and banquet protocols.
- Detail-oriented well-organized and able to multitask under pressure.
- Proficiency in MS Office and hotel software (PMS/F&B systems) is a plus.
- Physically fit able to stand long hours and assist with setup/tear-down when needed.
Diploma or degree in Hospitality, Hotel Management, or a related field. 2+ years of experience in banquets or F&B operations (with 1+ year in a supervisory role preferred). Strong leadership and team management abilities. Excellent guest service and communication skills. Knowledge of event setups, service styles, and banquet protocols. Detail-oriented, well-organized, and able to multitask under pressure. Proficiency in MS Office and hotel software (PMS/F&B systems) is a plus. Physically fit able to stand long hours and assist with setup/tear-down when needed.