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Customer Service / Inside Sales Representative

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1 Vacancy
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Job Location drjobs

Sunnyvale, CA - USA

Hourly Salary drjobs

$ 19 - 22

Vacancy

1 Vacancy

Job Description

Benefits:
  • Bonus based on performance
  • Opportunity for advancement
  • Training & development
Our tight-knit team in AlphaGraphics Sunnyvale is actively seeking a Customer Service / Inside Sales Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.

Customer Service / Inside Sales Representative Perks and Benefits:
  • Competitive Compensation
  • Hard work collaboration humanity fun and laughter
  • Career path development

More than anything were looking for a highly collaborative and dependable person who is driven by the opportunity to contribute to the success of the business. We are a small passionate and fast-paced team that is fully invested in our companys success and we value contributions from each team member.
Customer Service / Inside Sales Representative (CSR) Daily Tasks:
  • Serve as the primary internal representative of the organization.
  • Convey to the customer our expertise in products services and capabilities.
  • Serve as an external key educator to our community and customers.
  • Communicate customer requirements to the support team in accordance with company policies and procedures.
  • Confer with customers by telephone or in-person to provide information about products or services take or enter orders cancel accounts or obtain details of complaints.
  • Attract potential customers by answering product and service questions and suggesting information about other products and services.
  • Executes a variety of marketing functions including:
    o Mailings
    o New Customer appreciation program such as hand written Thank you cards etc.
    o Website and Social Media postings
  • Assists with Print Bindery as needed and manages the Blueprints production
Customer Service / Inside Sales Representative (CSR) Role Qualifications:
  • Experience conducting customer needs assessments meeting quality standards for service and evaluating customer satisfaction.
  • Ability to effectively build relationships with customers and teammates.
  • Strong written and verbal communication skills.
  • Desire to continuously look for ways to help people.
  • Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
AlphaGraphics is an established leader in the Printing Design and Shipping industries. Our mission is to partner with other businesses and provide them with high-quality solutions that solve problems.

Apply today!
Compensation: $19.00 - $22.00 per hour



At AlphaGraphics we offer careers for everyone! Whether you are just starting out looking for that next great growth opportunity or seeking a change we have exciting roles to suit you.

We pride ourselves on our training programs in management sales operations print signs design and marketing. Join us with or without experience and we will succeed together as a team!

We invite EVERYONE to apply!


*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview hire manage and pay the employees hired for positions in a specific local location (center) through their specific business.


Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

About Company

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