Operations Coordinator- VIC
Operations Coordinator- VIC
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Job Description
City/State
Norfolk VAWork Shift
First (Days)Overview:
Operations Coordinator Vascular Interventional Center
Location: Sentara Norfolk General Hospital
Schedule: Monday Friday 7:30 AM 4:00 PM
Department: Vascular Interventional Center (VIC)
Position Summary:
Sentara Norfolk General Hospital is seeking a detail-oriented and proactive Operations Coordinator to support daily operations within the Vascular Interventional Center (VIC). This dual-role position supports the Vascular Access Team with procedure scheduling and coordination while also managing the VIC Control Desk to ensure smooth and timely patient flow throughout the department.
Key Responsibilities:
Vascular Access Coordination:
Schedule all PICC and Midline consults and procedures within Epic.
Collaborate with multidisciplinary teams including physicians nursing case management and ancillary departments to obtain medical clearance consults and accurate provider orders.
Review patient charts for necessary documentation and lab work (e.g. INR platelets) prior to procedures.
Maintain a tracking system for consults ensuring timely and appropriate follow-up.
Serve as a communication liaison between the Vascular Access Team and inpatient units to support procedural planning.
Control Desk Operations:
Serve as the primary Operations Coordinator at the VIC Control Desk to manage daily case flow and same-day add-on procedures.
Monitor the daily procedural schedule and assist with efficient room utilization and coordination.
Answer incoming calls from providers anesthesia and other departments regarding case logistics and scheduling updates.
Call stroke and thrombectomy alerts to the hospital operator in accordance with Sentara protocols.
Provide real-time communication support and facilitate coordination across multiple procedural teams ensuring timely response and prioritization of urgent cases.
Qualifications:
Required:
High School Diploma or equivalent
Excellent communication and interpersonal skills
Strong time management organization and multitasking abilities
Proficiency in Microsoft Office Suite (Excel Word Outlook)
Comfortable working in a fast-paced and high-acuity hospital environment
Preferred:
Experience using Epic or another EMR system
Familiarity with medical terminology anatomy & physiology and relevant laboratory values (e.g. PT/INR platelets)
Prior experience in hospital operations scheduling or control desk support
Understanding of vascular and interventional radiology workflows
Work Environment:
Located in the Vascular Interventional Center at Sentara Norfolk General Hospital
Frequent collaboration with procedural teams anesthesiology physicians and nursing
High-acuity and time-sensitive case coordination responsibilities
Control desk is central to communication and case management during operational hours
.
Benefits: Caring For Your Family and Your Career
Sentara Norfolk General Hospital located in Norfolk VA is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads and also serves as the primary teaching hospital for Eastern Virginia Medical School.
In addition to the high-quality heart program at Sentara Heart Hospital our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center and Magnet hospital for nursing excellence our hospital specializes in heart and vascular neurosciences neurosurgery urology oncology spine care advanced imaging behavioral health maternity and womens health including a state-of-the-art neonatal intensive care unit.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission to improve health every day this is a tobacco-free environment.
For positions that are available as remote work Sentara Health employs associates in the following states:
Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.
Required Experience:
IC
Employment Type
Full-Time
