Senior Systems Administrator - Managed Application Services
Senior Systems Administrator - Managed Application Services
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Job Description
The University of Iowa is seeking a Senior Systems Administrator to serve as part of Enterprise Infrastructure a team that provides application servers to various campus colleges departments and business units that are necessary for the University to achieve its mission of providing learning and research environments to our students faculty and staff. Enterprise Infrastructure is part of Information Technology Services (ITS) a service organization that provides technology support for the University of Iowa campus. As a valued member of the Enterprise Infrastructure Managed Application Services (EI-MAS) team this role will have the opportunity to work with a variety of technologies including:
- Windows Server and Linux systems administration
- Configuration management and systems automation
- Virtualization technologies
- System hardening and security
- Cloud technologies
This role will work with an IT Manager on the team to develop a mentoring plan. The purpose of this plan will be to:
- Enable growth of existing technical skills
- Build relationships with team members and the campus IT community we support
- Incorporate input and skills in new services and innovate existing ones
Some of the job duties of the Senior Systems Administrator will include:
- Utilizing automation tools to configure and install server applications running on Windows Server operating systems.
- Identifying performance issues and assisting with troubleshooting campus applications and services.
- Working with applications and services that are local (on-prem) Cloud (AWS and Azure) and hybrid.
- Occasional off-hours and weekend work may be required along with participation in our on-call support rotation.
ITS values work-life balance and strives to provide flexible work options where possible. This position is eligible for on-campus hybrid or remote work and will require a work arrangement form to be completed upon the start of your employment. Per policy work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location. Work arrangement options will be discussed during the hiring process.
This position is not eligible for University sponsorship for employment authorization under the following work visas: H1B H1B1 Chile/Singapore L1A L1B or O1A.
For a full job description please email Melanie Bell at
About IT Services:
Our mission is to create a welcoming and supportive work environment where everyone feels empowered to be their authentic selves and share ideas. We are committed to cultivating a welcoming and respectful workforce culture where people of all backgrounds and perspectives are empowered to make a positive impact. We embrace this commitment as mission-critical in everything we do and embed it in hiring incentive retention and career-development practices and initiatives.
Required Qualifications:
- A bachelors degree in an appropriate discipline or an equivalent combination of education and related experience in technical support may also serve to meet these minimum requirements.
- Ability to communicate effectively both orally and in writing with technical and non-technical staff
- Strong interpersonal skills and the ability to work effectively with a wide range of constituencies.
- Experience (typically 4-6 years) supporting and managing multiple systems and applications
- Experience working with Windows Server supporting server-based applications
- Experience with troubleshooting and resolving technical problems using diagnostic techniques and tools for unusual or performance-related problems
- Experience with IT security hardening techniques
- Experience with automation and/or programming in any modern language.
- Understanding of cloud computing concepts
- Knowledge of version control technologies (such as git).
- Demonstrated ability to work independently show initiative and provide technical leadership in managing complex systems.
Desirable Qualifications:
- Experience with virtualization (Citrix Remote Desktop Services (RDS) VMware etc.)
- Strong experience with scripting for desired state configuration particularly using PowerShell and/or Puppet.
- Knowledge of configuration management technologies (such as Puppet Chef or Ansible)
- Experience with modern web server technologies (such as IIS Apache Tomcat etc.)
- Familiarity with Unix/Linux
- Experience with database server concepts or administration (such as Oracle MS SQL MySQL Postgres Mongo etc.)
- Experience supporting technology in a higher education setting.
Position and Application details:
In order to be considered for an interview applicants must upload the following documents and mark them as a Relevant File to the submission:
- Resume
- Cover Letter
Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.
For additional questions please contact Melanie Bell at
Joining the University of Iowa means becoming a vital part of the Hawkeye community where your work directly impacts education research and student success.
Enjoy exceptional health coverage university-paid life insurance robust retirement plans and generous leave policies. Benefit from 24/7 support services well-being resources and access to UI Health Care specialists. Grow professionally with advanced training leadership development and tuition assistance.
Iowa City offers a great quality of life with world-class performances at Hancher Auditorium Big Ten athletics top-ranked public schools and outdoor recreation.
Join us in making a difference at a leading Big Ten university and premier public research institution.
Required Experience:
Senior IC
Employment Type
Full Time
