Embark on a transformative journey with Cognite a global SaaS forerunner in leveraging AI and data to unravel complex business challenges through our cutting-edge offerings including Cognite Atlas AI an industrial agent workbench and the Cognite Data Fusion (CDF) platform. We were awarded the 2022 Technology Innovation Leader for Global Digital Industrial Platforms & Cognite was recognized as 2024 Microsoft Energy and Resources Partner of the the realm of industrial digital transformation we stand at the forefront reshaping the future of Oil & Gas Chemicals Pharma and other Manufacturing and Energy sectors. Join us in this venture where AI and data meet ingenuity and together we forge the path to a smarter more connected industrial future.
Impact: Cogniters strive to make an impact in all that they do. We are result-oriented always asking ourselves.
Ownership: Cogniters embrace a culture of ownership. We go beyond our comfort zones to contribute to the greater good fostering inclusivity and sharing responsibilities for challenges and success.
Relentless: Cogniters are relentless in their pursuit of innovation. We are determined and deliverable (never ruthless or reckless) facing challenges head-on and viewing setbacks as opportunities for growth.
We are seeking a talented and experienced Senior Technical Writer in Bengaluru to join our distributed Content Design team. The team ensures that all technical content from UX writing to API documentation is seamlessly integrated into product development and release cycles. In this role as a technical writer youll be responsible for documentation that empowers tech-savvy audiences like admins data engineers and developers. Youll collaborate across teams and groups within our Product organization to ensure end-to-end experiences and seamless communication across content sets and audiences.
Key responsibilities
Lead content development: Plan create and maintain technical documentation for assigned product areas. Publish clear accurate and user-friendly articles including: conceptual overviews how-to guides API reference information and SDK documentation.
Elevate the user journey: Organize complex information write with precision and clarity and ensure a consistent and intuitive content experience across audiences.
Collaborate and align: Work closely with product leads engineers content designers and other stakeholders to ensure the accuracy completeness and coherence of content across all touchpoints. Help define align and maintain terminology.
Champion best practices: Apply and advocate for best practices in content structure standards and documentation operations (DocOps) to improve the quality and efficiency of our documentation.
Contribute to docs-as-code infrastructure: Help improve and maintain internal tools and platforms that support our documentation environments.
Test and verify documentation: Test documentation before publishing for example verifying how-to guidance related to a configuration testing API examples or testing an end-to-end workflow.
Manage the documentation lifecycleOversee updates revisions and version control to keep the documentation current and relevant for allocated areas.
Who you are
Exceptional communicator and writer: You can distill complex technical concepts into clear concise and engaging content for both technical and non-technical audiences. Your English language skills are top-notch.
Proactive and solution-oriented: You take initiative and have a knack for identifying and solving problems to improve the user experience. You dont wait to be asked; you take ownership of solving problems and driving progress.
Adaptable and resilient: You thrive in a dynamic fast-paced global development environment. You embrace change navigate ambiguity with ease and enjoy continuous learning.
Collaborative team player: You excel at building relationships and collaborating effectively with individuals across various roles and levels of the organization.
User-centric thinker: You understand the mindset and challenges of your audience and youre passionate about contributing to helping them succeed with our products and services.
Experience and requirements
Professional experience: 6 years of experience as a technical writer preferably for SaaS enterprise products. Proven experience in content development structural editing and information management.
Educational background: A bachelors or masters degree in Programming Computer Science Technical Communication or a related field.
Technical skills: Experience working in a docs-as-code environment (e.g. Git/GitHub Markdown XML AsciiDoc).
Development knowledge: Basic coding skills and a solid understanding of development processes and technologies relevant to the documentation youll create.
API experience: Experience working with REST APIs and familiarity with Swagger/OpenAPI specifications.
Why Join UsYour work will directly impact the success of our customers and the growth of our platform. If youre passionate about technical writing and eager to make a significant difference wed love to hear from you!
Join the global Cognite community!
- Join an organization of 70 different nationalities with Diversity Equality and Inclusion (DEI) in focus
If youre excited about the opportunity to work at Cognite and make a difference in the tech industry we encourage you to apply today! We welcome candidates of all backgrounds and identities to join our team.
We encourage you to follow us on Cognite LinkedIn; we post all our openings there.
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