PC Technician
PC Technician
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Type:
StaffJob Description:
Manages the end user hardware and software systems (desktop laptop and mobile devices); ensures optimal functioning of the end user systems; safeguards end user systems and data; configures and uses device management systems; maintains open communications with IT management; ensures inventories are accurate and current; and assists with the advancement of information technology.Essential Duties and Responsibilities:
- Helps ensure end users technology is optimally functioning
- Executes installs to computers and resolves software and/or hardware installation issues
- Ensures connectivity access meets end users needs
- Ensures inventories are accurate and current
- Handles IT Asset Disposal protocols
- Safeguards end user systems and data
- Installs configures and maintains anti-virus and anti-malware products
- Evaluates threats and assesses security applications ability to mitigate those threats - makes recommendations for new security products as needed
- Develops and implements procedures for cleaning infected devices
- Configures and uses device management systems
- Represents the University favorably and in accordance with established Core Values and expectations
- Contributes to team effort by performing other duties as needed/assigned
- Has good communication organizational skills and is available for after hours or weekend work if needed
- Must be detail oriented and excellent follow-through skills essential
- Ability to work diplomatically and effectively with all constituents
- Ability to learn quickly and adapt the new knowledge to application
- Ability to ask questions as necessary able to analyze a situation provide one-on-one feedback and effectively handle and resolve problems
Qualifications:
- Associates degree in Computer Science MIS or an equivalent combination of education and experience
- A certification or willingness to obtain
- Two years experience installing maintaining and troubleshooting computer hardware software and network connectivity issues
- Apple experience is a plus
- Good problem solving skills and root cause analysis techniques essential
Equal Opportunity Employer
KCU is committed to promoting an equal employment opportunity workplace. Equal opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without discrimination on the basis of race color religion sex age national origin genetic information (GINA) physical or mental disability pregnancy sexual orientation gender identity marital status familial status ancestry military and/or veteran status and/or any other status protected by applicable Federal state or local law.
Annual Security Report
KCU is committed to providing a safe campus for students faculty and staff. Our annual campus security report lists campus crimes and statistics for the campus and public areas around campus for the last three years in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.
Thank you for your interest in a career at KCU!
Required Experience:
IC
Employment Type
Full-Time
