Manager, Revenue Cycle Management

A career that changes lives.

SightMD is a rapidly growing integrated ophthalmic provider group extending the reach of exceptional eye care to patients across New York New Jersey Pennsylvania and Connecticut. With over 127 eye care providers and the convenience of 60 locations our commitment to delivering unparalleled services is at the heart of everything we do. As we embark on our mission we are actively seeking teammates who are eager to contribute to our legacy of eye excellence a tradition that spans more than 50 years.

Position Summary:

The Revenue Cycle Manager is responsible for overseeing billing operations insurance claims collections and payment posting. This role works closely with the billing team to resolve revenue cycle issues manage patient and client accounts ensure accurate reimbursement and generate financial reports. The manager will also support contract analysis and communication with payers to optimize revenue processes.

Job Duties & Essential Functions:

• Develop and implement systems to ensure accurate and timely entry of billing information into the billing platform
• Supervise the revenue cycle team across core functions including account management insurance communications collections cash posting contract analysis accounts receivable (AR) follow-up and billing
• Manage staff performance through regular feedback performance evaluations and one-on-one coaching sessions
• Review and assess financial hardship applications in accordance with organizational policies
• Oversee recruitment onboarding and training of revenue cycle staff
• Address and resolve patient concerns related to billing and collections in a timely and professional manner
• Plan and structure departmental workflows and staffing needs to maximize efficiency and productivity
• Conduct regular audits to ensure accurate coding of diagnoses and procedures in compliance with payer and regulatory requirements
• Special projects and other duties assigned

Required Qualifications:

• Bachelors degree in Healthcare Administration Business Finance or a related field preferred; equivalent combination of education and experience will be considered.

• Minimum of eight (8) years of experience in a medical billing environment including at least three (3) years in a supervisory role.
• Proficient in medical billing and practice management software; strong computer literacy required.
• Solid understanding of bookkeeping principles and revenue cycle operations.
• In-depth knowledge of Medicare/Medicaid guidelines private insurance policies CPT and ICD-10 coding standards.
• Excellent verbal and written communication skills
• Proficient in computer systems including Microsoft Excel
• Demonstrated ability to lead and work collaboratively within a team-oriented environment
• Highly organized with strong attention to detail and the ability to manage multiple projects simultaneously.
• Professional demeanor with a commitment to treating patients staff and colleagues with respect and integrity.

Preferred Qualifications:

• Knowledge of iMedicWare
• Bilingual in English and Spanish or fluency in other languages
• Familiarity with multi-state healthcare billing compliance and requirements

Work Schedule:

• Monday - Friday

Salary Range:

• $65000$90000 annually commensurate with experience and geographic location.

Benefits:

We aim to take care of our teammates the same way we take care of our SightMD employees receive the following benefits:

• Medical/Dental/Vision Insurance
• Prescription Drug Coverage
• Company Paid Term Life Insurance & Long-Term Disability
• Supplemental Insurance Benefits
• Employee Assistance Program (EAP)
• Retirement Plan - 401(k)
• Paid Time Off (PTO)
• Paid Holidays
• Career Development Programs

* All benefits are subject to eligibility requirements.

Equal Employment Opportunity Statement:

SightMD is an equal opportunity employer and does not discriminate on the basis of race color national origin religion creed age disability sex gender identity or expression sexual orientation familial status pregnancy predisposing genetic characteristics military status domestic violence victim status criminal conviction and all other protected classes under federal state and local laws.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position please contact People Services at