Eatalys bustling marketplaces contain a variety of quick service counters featuring coffee and drinks pastries and gelato pizza and focaccia paninis and grab-and-go meal options.
The Quick Service Restaurants (QSR) Assistant General Manager oversees the complex day-to-day operations of QSR at a single Eataly location. Reports directly to QSR General Manager and supervises the QSR staff of service leads baristas sales associates and stockers.
- Collaborates closely with the QSR General Manager on all aspects of management
- Monitors budget to ensure efficient operations and that expenditures stay within budget limitations
- Ensures guest experience standards are consistently met
- Makes schedule and submits payroll for staff with approval of the QSR General Manager
- Hires assigns trains motivates evaluates and terminates employees as necessary
- Documents investigates and resolves employee and guest incidents
- Estimates food and beverage needs and requisitions or purchases food beverage supplies and equipment; receives and checks orders to ensure that they adhere to specifications
- Supervises cleaning and maintenance of equipment and counters according to Department of Health standards and arranges repairs contracts and other services when needed
- Sends daily shift notes to the QSR General Manager
- Performs other duties as required or assigned
Qualifications :
- Bachelors Degree
- 2 years of management experience in counter-service or retail environment
- Exceptional communication leadership motivational and teambuilding skills
- Demonstrated problem-solving organizational and analytical skills
- Advanced proficiency in MS Office and common retail POS system (for example Micros)
- Experience and knowledge in coffee coffee production and manual espresso machines
Job Requirements
- Availability to work onsite with a flexible schedule often including evenings weekends and holidays
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours including standing walking bending and squatting
- Ability to operate equipment such as manual espresso machine drink blender juicer and cash register
Additional Information :
Benefits and Perks
- Medical Dental Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!
Remote Work :
No
Employment Type :
Full-time